Ali Awada
Taylor,MI
Summary
Looking for a challenging job with room for growth where I can use my people skills and professional knowledge in finance and business administration. I aim for success in everything I do. I'm great at working with others and love helping people improve their skills and reach their full potential.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Tactical Edge Gunshop
03.2024 - Current
- Weekly 4473 Audits to ensure compliance with the ATF
- Weekly Serial Number Audits to ensure all firearms are accounted for
- Run Federal Background checks.
- Help customers pick out the right firearm.
Manager
The Flowerbowl Detroit
08.2021 - 03.2024
- Processed corporate orders for payment, enhancing order efficiency by 20%
- Monitored and traced new inventory using METRIC system, maintaining a 99% accuracy rate
- Oversaw payroll, new hire training, and schedule management for 15 employees
- Ensured compliance with State of Michigan laws and company regulations
Loan Processor
Rocket Mortgage
09.2020 - 07.2021
- Facilitated smooth transitions for home buyers by acting as a liaison between buyers, sellers, and lenders
- Expedited third-party items, meeting daily production goals and maintaining a 95% client satisfaction rate
- Maintained up-to-date client files and ensured compliance with regulatory agencies and internal policies
Regional Relationship Manager
Rocket Mortgage
02.2019 - 08.2020
- Networked with local real estate brokers to generate referrals, increasing client base by 15%
- Built and maintained professional relationships with clients, resulting in a 10% increase in client retention
- Utilized critical thinking and problem-solving skills to meet and exceed client expectations
Manager
Puff 2 Cloud
06.2017 - 01.2019
- Managed inventory, customer service, and daily operations, resulting in a 20% increase in sales
- Handled opening and closing procedures, ensuring a secure and clean environment
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction
Education
Bachelor of Science - Finance
Western Governors University
Salt Lake City, UT08-2025
Associate of Science - Business Adminstartion
Henry Ford College
Dearborn, MI08-2024
Skills
- Administration & Management
- Payroll
- Decision-Making
- Sales Techniques
- Team Leadership
- Critical Thinking
- Active Listening
- Negotiation
- Training & Development
- Data Analysis
- METRIC system
- Deescalation
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- Small Business Management & Entrepreneurship, Certificate of Achievement
- Supervision, Certificate of Achievement
- Data Analyst in the process, Foundations Data, Data Everywhere, Ask Questions to Make Data-Driven Decisions, Prepare Data for Exploration
Languages
Arabic
Limited Working
Timeline
Sales Associate
Tactical Edge Gunshop
03.2024 - Current
Manager
The Flowerbowl Detroit
08.2021 - 03.2024
Loan Processor
Rocket Mortgage
09.2020 - 07.2021
Regional Relationship Manager
Rocket Mortgage
02.2019 - 08.2020
Manager
Puff 2 Cloud
06.2017 - 01.2019
- Small Business Management & Entrepreneurship, Certificate of Achievement
- Supervision, Certificate of Achievement
- Data Analyst in the process, Foundations Data, Data Everywhere, Ask Questions to Make Data-Driven Decisions, Prepare Data for Exploration
Bachelor of Science - Finance
Western Governors University
Associate of Science - Business Adminstartion
Henry Ford College
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