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Results-driven sales professional with nearly nine years of experience in consultative sales, business development, and customer relationship management. Extensive experience leveraging Salesforce CRM to prospect, qualify leads, manage opportunities, forecast pipeline activity, and maintain accurate sales reporting. Promoted four times throughout my career at Rocket Mortgage, ultimately earning the company's highest sales ranking of Triple Crown Mortgage Banker. Recognized for consistently exceeding sales goals, building lasting customer relationships, and delivering exceptional customer experiences in a fast-paced, metrics-driven environment.

Professional in mortgage industry, prepared to bring expertise to dynamic team. Extensive experience in evaluating mortgage applications and providing clear, actionable advice to clients. Known for collaborative teamwork and achieving operational goals. Utilizes comprehensive knowledge of lending regulations and market trends to offer valuable insights. Proficient in risk assessment and customer service, with results-driven approach.

Talented Mortgage Banker bringing more than 14 years of experience in Sales and Banking. Skilled at working with borrowers, realtors and title companies to facilitate smooth closing processes. Expert in collaboration and multitasking. Extensive real estate/mortgage knowledge and success in client education. History of producing consistent sales and through handling both new purchase loans and refinances. Dedicated professional with history of exceeding company goals and working under pressure while adapting to new situations and challenges to best enhance the organizational brand.

Dedicated passionate Mortgage Banker bringing more than 20 years of experience in the, banking, sales and training fields. Skilled at working with borrowers, realtors and title companies. I have been asked to teach or coach bankers. I love to share the knowledge I was so lucky to learn from some of the greatest in the industry . Proficient with working on Fannie, Freddie, FHA, VA underwriting systems. Triple Crown banker and my tenure gave me a vast knowledge of banking regulations and compliance procedures. I was licensed in 32 states. Dedicated to maintaining professionalism and integrity. I have been recognized as one of the top bankers in the company to date. Given some of the highest awards for the majority of my 20yr career with Quicken Loans. Well-versed in loan products and customer engagement strategies. I Love solutions that are new, give another perspective. Excellent reputation for resolving problems and improving customer satisfaction. I am rated 5 star for customer service. Within the 20yrs I have developed relationships with clients that have extended to their family members, neighbors, co-workers etc.. I have received gifts, thank you letters and calls from clients. I can listen and respond to a client in a way they feel comfortable. My passion of helping made me love this career. My latest specialty with QL was helping fix loans that were not quite working. With my experience I was able to find solutions for many loans that were not going to close. I was usually able to communicate with a client who was not pleased. I would love to be in a position where I can share my knowledge and be a support on the customer service end, or help on teaching.

Ali Charafeddine

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Triple Crown Mortgage Banker

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Associate of Arts - Paralegal

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Triple Crown Mortgage Banker

Associate of Arts - Paralegal

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