Refinancing options
Dedicated passionate Mortgage Banker bringing more than 20 years of experience in the, banking, sales and training fields. Skilled at working with borrowers, realtors and title companies. I have been asked to teach or coach bankers. I love to share the knowledge I was so lucky to learn from some of the greatest in the industry . Proficient with working on Fannie, Freddie, FHA, VA underwriting systems. Triple Crown banker and my tenure gave me a vast knowledge of banking regulations and compliance procedures. I was licensed in 32 states. Dedicated to maintaining professionalism and integrity. I have been recognized as one of the top bankers in the company to date. Given some of the highest awards for the majority of my 20yr career with Quicken Loans. Well-versed in loan products and customer engagement strategies. I Love solutions that are new, give another perspective. Excellent reputation for resolving problems and improving customer satisfaction. I am rated 5 star for customer service. Within the 20yrs I have developed relationships with clients that have extended to their family members, neighbors, co-workers etc.. I have received gifts, thank you letters and calls from clients. I can listen and respond to a client in a way they feel comfortable. My passion of helping made me love this career. My latest specialty with QL was helping fix loans that were not quite working. With my experience I was able to find solutions for many loans that were not going to close. I was usually able to communicate with a client who was not pleased. I would love to be in a position where I can share my knowledge and be a support on the customer service end, or help on teaching.
Refinancing options
Goal planning
Originating home loans
Borrower interviewing
Team-oriented and dependable
LNMS licensed
Deep knowledge of bankruptcy processes
Financial transactions expertise
Practiced at FHA loan process
[Type] loan expert
Purchasing processes
Reviewing documents
Escrow management
Experian Transact SM
Proficient in 10-key