Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Lesley Eisenberg

Triple Crown, Presidents Club Mortgage Banker
Walled Lake,MI

Summary

Dedicated passionate Mortgage Banker bringing more than 20 years of experience in the, banking, sales and training fields. Skilled at working with borrowers, realtors and title companies. I have been asked to teach or coach bankers. I love to share the knowledge I was so lucky to learn from some of the greatest in the industry . Proficient with working on Fannie, Freddie, FHA, VA underwriting systems. Triple Crown banker and my tenure gave me a vast knowledge of banking regulations and compliance procedures. I was licensed in 32 states. Dedicated to maintaining professionalism and integrity. I have been recognized as one of the top bankers in the company to date. Given some of the highest awards for the majority of my 20yr career with Quicken Loans. Well-versed in loan products and customer engagement strategies. I Love solutions that are new, give another perspective. Excellent reputation for resolving problems and improving customer satisfaction. I am rated 5 star for customer service. Within the 20yrs I have developed relationships with clients that have extended to their family members, neighbors, co-workers etc.. I have received gifts, thank you letters and calls from clients. I can listen and respond to a client in a way they feel comfortable. My passion of helping made me love this career. My latest specialty with QL was helping fix loans that were not quite working. With my experience I was able to find solutions for many loans that were not going to close. I was usually able to communicate with a client who was not pleased. I would love to be in a position where I can share my knowledge and be a support on the customer service end, or help on teaching.

Overview

20
20
years of professional experience
9
9
years of post-secondary education

Work History

Triple Crown, Presidents Club Mortgage Banker

Quicken Loans
Detroit, MI
01.2002 - 11.2021
  • Evaluated client financial positions and identified most appropriate banking products.
  • Located and pre-qualified customers for mortgages.
  • Reviewed loan files and updated to match current standards.
  • Worked with underwriters to fix application problems and resolve issues.
  • Produced and executed loan packages.
  • Closed approx. 500-600 transactions per year worth in excess of $70-100 million a year.

Education

High School Diploma -

Mercy High School
Farmington Hills
08.1989 - 06.1992

Associate of Science - Education

Schoolcraft College
Livonia, MI
09.1992 - 10.1994

No Degree - Education

Oakland University
Rochester, MI
06.1997 - 07.2001

Skills

    Refinancing options

Goal planning

Originating home loans

Borrower interviewing

Team-oriented and dependable

LNMS licensed

Deep knowledge of bankruptcy processes

Financial transactions expertise

Practiced at FHA loan process

[Type] loan expert

Purchasing processes

Reviewing documents

Escrow management

Experian Transact SM

Proficient in 10-key

Timeline

Triple Crown, Presidents Club Mortgage Banker

Quicken Loans
01.2002 - 11.2021

No Degree - Education

Oakland University
06.1997 - 07.2001

Associate of Science - Education

Schoolcraft College
09.1992 - 10.1994

High School Diploma -

Mercy High School
08.1989 - 06.1992
Lesley EisenbergTriple Crown, Presidents Club Mortgage Banker
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