Stephanie
Gilbert,AZ
Summary
Seasoned Mortgage Banker with a robust background at Amerisave Mortgage, excelling in loan structuring and fostering client relationships. Demonstrated expertise in evaluating programs and refining loan servicing processes, ensuring a 30% increase in customer satisfaction. Skilled in both credit analysis and delivering unparalleled customer service, consistently achieving and surpassing sales targets.
Overview
6
6
years of professional experience
Work History
Mortgage Banker
Ladera Lending
Gilbert, AZ
10.2024 - Current
- Provided exceptional customer service throughout the entire sales process.
- Identified valuable solutions for customers with credit problems.
- Collected and verified financial information from applicants.
Mortgage Banker
Amerisave Mortgage
Chandler, AZ
06.2019 - 11.2023
- Educated clients on the implications of changes in mortgage rates.
- Evaluated and approved loan applications based on established criteria.
- Established and nurtured relationships with real estate agents and other industry professionals.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ05-2000
Skills
- Refinancing options
- Loan structuring
- Loan servicing
- Interest rate negotiation
- Teller support
- Adjustable-rate mortgages
- Home equity loans
- Evaluating programs
- Conventional mortgages
- Loan origination
- FHA and VA loans
- Loan processing
- Closing coordination
- Debt-to-income analysis
- Refinancing expertise
- Purchasing processes
- Document preparation
- Originating home loans
- Negotiating terms
- Credit analysis
Accomplishments
- Awarded Banker of the year Funded $33,268,051
- Multiple monthly awards for Top Banker
- Award for Top Producer
- Recognized by upper Management for positive attitude
Timeline
Mortgage Banker
Ladera Lending
10.2024 - Current
Mortgage Banker
Amerisave Mortgage
06.2019 - 11.2023
Bachelor of Science - Business
University of Phoenix
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