Manage and facilitate program management services including cvent management, onsite logistics, and event management
Support end-to-end execution of client incentive programs by building customized invoicing and reporting processes, while maintaining weekly coordination with clients and travel teams to ensure compliance with SOPs and program success
Provide and coordinate communications for groups of up to 200 attendees, partnering with team members to verify and cross check hotel bookings and logistical details
Specialize in coordinating room block logistics for large-scale events—including national sales meetings and pharmaceutical congresses—handling peak nights of 1,500 attendees and collaborating with housing bureaus across multiple hotels
Leverage expert-level proficiency in Cvent, ADP, Concur, Smartsheet, and Microsoft Office Suite—including Excel, OneNote, and SharePoint—on a daily basis
Drive completion of registration platforms, ensuring alignment with stakeholder goals, and manage attendee services including housing, on-site logistics, and room block oversight
Events and Project Manager
Corporate Traveler
10.2022 - 03.2024
Managed travel and event logistics for over 20 companies and 1,000+ clients, including executives, corporate groups, and VIPs.
Served as primary point of contact for a diverse client portfolio, building strong one-on-one relationships across industries
Planned and executed full-scale events from concept through completion, including venue selection, vendor coordination, budgeting, and on-site management
Group Travel Advisor and Events Assistant
Apple Leisure Group
02.2021 - 10.2023
Collaborate with hotel partners and Destination Management Companies (DMCs) to organize group itineraries, events, and excursions worldwide
Arrange and confirm flight and hotel bookings for large-scale groups, ensuring accuracy, efficiency, and alignment with client needs
Maintain consistent communication with suppliers and clients to ensure seamless travel execution and resolve any travel-related issues
Partner with the Accounting department to generate client invoices and process supplier payments, utilizing platforms such as VAX and Salesforce
Education
Bachelor of Science - Tourism and Hospitality Management
Temple University
Philadelphia, PA
05.2020
Bachelor of Science - Tourism and Hospitality Management
Temple University Rome
07.2017
Skills
Proven ability to perform effectively under pressure and meet tight deadlines in fast-paced environments
Proven background collaborating with Biogen clients to deliver tailored solutions
Strong oral and written communication skills, with experience delivering clear, concise messages to diverse audiences
Excellent time-management and organizational abilities, capable of prioritizing tasks to maximize efficiency
Advanced expertise in Microsoft Office applications and Concur platform for travel and expense management
Certification
CVENT Certified
First Aid/ CPR Certification
Hospitality and Tourism Management Certification
Timeline
Program Coordinator, Attendee Specialist
Meetings and Incentives Worldwide
03.2024 - Current
Events and Project Manager
Corporate Traveler
10.2022 - 03.2024
Group Travel Advisor and Events Assistant
Apple Leisure Group
02.2021 - 10.2023
Bachelor of Science - Tourism and Hospitality Management
Temple University Rome
Bachelor of Science - Tourism and Hospitality Management