Rayonna Matthews
Philadelphia,PA
Summary
Motivated and dedicated professional with a strong background in security, law enforcement, and professional driving, seeking a position as a Police Officer. Committed to ensuring public safety, upholding the law, and serving the community. Demonstrated expertise in maintaining order, resolving conflicts, and responding effectively to emergencies. Proven ability to build positive relationships with diverse individuals and work collaboratively with team members to achieve common goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Professional Driver
College Shuttle
09.2023 - Current
- Operate a box truck safely and efficiently to transport students and faculty
- Adhere to traffic regulations and safety procedures
- Provide excellent customer service while maintaining a timely shuttle schedule
TSA Agent
Airport Terminal Services Inc
04.2023 - 08.2023
- Screened passengers and luggage for prohibited items, maintaining airport security
- Provided excellent customer service and resolved security-related concerns
- Followed federal guidelines to ensure safety compliance
Supervisor
CVS
08.2022 - 03.2023
- Managed store operations, including staff scheduling, inventory control, and customer service
- Trained and supervised employees to ensure company standards were met
- Resolved customer complaints and handled cash register operations
Correctional Officer
George W Hill
04.2020 - 09.2022
- Supervised inmates, ensuring the safety and security of the facility
- Conducted regular checks and maintained order
- Assisted in rehabilitation programs and coordinated inmate activities
Soup Kitchen Volunteer
Homeless Shelter
08.2019 - 08.2019
- Assisted in preparing and distributing meals to the homeless
- Provided support and care to individuals in need, contributing to the well-being of the community
Education
High School Diploma -
Academy Park High School
Sharon Hill, PA06.2020
Skills
- Strong communication and interpersonal skills
- Conflict resolution and problem-solving abilities
- Teamwork and leadership experience
- Knowledge of safety and security protocols
- Professional driving experience
- **Defensive Driving** – Skilled in safe driving techniques to avoid accidents and ensure passenger safety
- **Time Management** – Proven ability to adhere to tight schedules and meet transportation deadlines
- **Route Planning** – Proficient in identifying the most efficient routes to minimize delays and fuel costs
- **Crisis Management** – Capable of handling emergencies calmly and efficiently, ensuring passenger and workplace safety
- **Conflict Resolution** – Trained in de-escalating situations and resolving conflicts in a professional setting
- **Security Compliance** – Knowledgeable in TSA protocols and safety regulations to ensure secure environments
- **Customer Relations** – Experienced in delivering exceptional service and addressing customer concerns promptly
- **Vehicle Maintenance** – Basic knowledge of vehicle inspections and troubleshooting minor mechanical issues
- **Team Collaboration** – Ability to work effectively with colleagues to ensure smooth operations and communication
- **Multi-tasking** – Adept at managing multiple tasks simultaneously, particularly in high-pressure or fast-paced environments
- Detail-oriented and able to handle high-pressure situations
Certification
- CPR Certified
- Valid Driver's License (since 2019)
Volunteer Experience
Soup Kitchen Volunteer, Assisted in preparing and distributing meals to the homeless., Provided support and care to individuals in need, contributing to the well-being of the community.
Timeline
Professional Driver
College Shuttle
09.2023 - Current
TSA Agent
Airport Terminal Services Inc
04.2023 - 08.2023
Supervisor
CVS
08.2022 - 03.2023
Correctional Officer
George W Hill
04.2020 - 09.2022
Soup Kitchen Volunteer
Homeless Shelter
08.2019 - 08.2019
High School Diploma -
Academy Park High School
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