Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ali Guidry

Summary


Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions. Eager to contribute these strengths to Delta Air Lines in a role that values professionalism, communication, and operational excellence.

Overview

8
8
years of professional experience

Work History

Active Duty Security Forces Personnel

United States Air Force
03.2021 - 03.2025
  • Served as a productive and reliable response team leader in my unit.
  • Trained in de-escalation tactics.
  • Conducted law enforcement and crime prevention for the base and personnel.
  • Appropriately responded to emergencies that I was dispatched to.
  • Managed entry control points.
  • Conducted patrols in law enforcement and security.
  • Effectively communicate security protocols to military personnel, civilians, and visitors in a professional manner.
  • Participated and maintained all additional and annual training requirements for this role, as well as maintained a high level of physical readiness to meet the requirements for this role.

Server

Mugshots Grill and Bar
06.2017 - 11.2020
  • Delivered exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages during peak hours.
  • Trained new servers on menu offerings and company policies, fostering a cohesive team environment.
  • Resolved customer complaints effectively, maintaining positive relationships and encouraging repeat business.
  • Monitored table turnover rates to optimize seating efficiency and minimize wait times for guests.
  • Assisted management in developing training materials for staff onboarding, improving consistency in service standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables and kept work areas clean.
  • Maintained a state alcohol license and complied with all OSHA standards and regulations.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

Bachelor's - Psychology

Southern New Hampshire University
06.2025

Skills

  • Excellent Communication skills
  • Problem-solving
  • Leadership
  • Attention to detail
  • Customer service
  • Teamwork
  • Patience
  • Active listening
  • Adaptability
  • Great Time Management
  • Positive attitude
  • Proficient in Microsoft Office, Excel, PowerPoint and Reporting and data management

Accomplishments

  • AF Good Conduct Medal
  • National Defense Service Medal
  • Meritorious Unit Award
  • Air and Space Outstanding Unit Award
  • Air and Space Achievement Medal

Timeline

Active Duty Security Forces Personnel

United States Air Force
03.2021 - 03.2025

Server

Mugshots Grill and Bar
06.2017 - 11.2020

Bachelor's - Psychology

Southern New Hampshire University