Overview
Work History
Education
Skills
Timeline
Generic

ALI HALMAMAT

San Jose,CA

Overview

8
8
years of professional experience

Work History

Web Services Specialist

Star One Credit Union
05.2024 - Current
  • Supporting current, new, and future web-related products and services relating to application support and associated department responsibilities, meeting deadline.
  • Performing analysis and integration support for Star One's Core System (XP2), Processing Systems (NCAT), Payment Systems, Data Warehouse Systems (MSSQL and Snowflake), and Digital Banking Systems and coordinating with Tyfone for escalations.
  • Providing helpdesk support to staff and members, and assumes escalations via phone, web submissions, and email interactions as it relates to all digital banking products, services, and other third-party affiliations
  • Supporting Digital Banking/Support Tickets, Zelle, Bill Pay/Mgmt, Secure Messaging (Zendesk), e-Documents, retrieval/delivery/administrative duties, and work as it relates to future offerings
  • Developing and maintains written procedures, technical documents, and supports creation of content and workflows within the digital channel
  • Performing in all Web Services duties as needed
  • Servicing as administrator for Web Services Admin consoles, XDI, BDI, iPay and managing user access, support coordination, training, and reporting.
  • Keeping management informed of all activities and assists in maintaining the security of Star One credit union systems, data, and member information.

Front End Developer

Mobile Health Consumer
05.2021 - 01.2024
  • Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.
  • Designed and updated layouts to meet usability and performance requirements.
  • Produced websites compatible with multiple browsers.
  • Contributed to projects within Scrum project management environments.
  • Developed user-friendly web forms with validation and error handling.
  • Developed user-oriented visuals and features using front-end languages to increase site traffic.
  • Optimized web applications for speed, scalability and security.

Personal Banker

Wells Fargo Bank
06.2017 - 05.2021
  • Cultivated and strengthened relationships with existing bank customers through regular check-ins, ensuring their financial needs were consistently met
  • Identified opportunities to expand customer relationships through cross-selling relevant banking products and services
  • Resolved customer inquiries, concerns, and issues promptly, ensuring customer satisfaction and loyalty
  • Regularly met and exceeded sales targets by promoting and selling bank products, including checking and savings accounts, loans, and credit cards

Education

Bachelor of Science - Computer Software Engineering

San Jose State University
San Jose, CA
11-2027

Skills

  • System Integration, Data Mapping, Data Transformation, Data Warehouse (MSSQL, Snowflake), Digital Banking Systems , Tyfone , Core Banking (XP2), Payment Systems, Security Compliance Word, Excel, PowerPoint, Outlook
  • JavaScript, React, Nodejs, Python, Django, HTML, CSS, SQL, NoSQL, MongoDB, PostgreSQL, REST APIs, Docker, GitHub, Jira, Agile, CI/CD, Automated Testing (Selenium), Unit Testing Chat GPT, Cursor AI, Web Development, Front-End Development, Mobile App Development

Timeline

Web Services Specialist

Star One Credit Union
05.2024 - Current

Front End Developer

Mobile Health Consumer
05.2021 - 01.2024

Personal Banker

Wells Fargo Bank
06.2017 - 05.2021

Bachelor of Science - Computer Software Engineering

San Jose State University

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ALI HALMAMAT