Ali Higginbotham
Baton Rouge,LA
Summary
Driven and compassionate Nurse with a proven track record at Lafayette Veterinary Care Center, adept in patient care and client communication. Excelled in a fast-paced environment, significantly enhancing client satisfaction and operational efficiency. Skilled in medication administration and fostering strong client relations, demonstrating professionalism and courtesy to ensure optimal outcomes.
Overview
5
5
years of professional experience
Work History
Nurse
Lafayette Veterinary Care Center
10.2022 - Current
- Contributed to efficient clinic operations by maintaining clean and organized treatment areas, exam rooms, and kennels.
- Assisted in surgical operations, ensuring a sterile environment and proper preparation of instruments for optimal outcomes.
- Performed euthanasia procedures when required, providing compassionate support to both patients and their owners during difficult times.
- Developed strong client relationships by delivering compassionate care and clear communication regarding pet health needs.
- Responded promptly to emergency situations using critical thinking skills to assess conditions quickly and provide necessary assistance or referrals when appropriate.
- Managed medical records accurately and diligently, ensuring all documentation was up-to-date for seamless continuity of care among veterinary staff.
- Promoted a positive team atmosphere within the clinic by collaborating effectively with colleagues and contributing to an inclusive work environment.
- Conducted diagnostic tests such as radiographs, blood work, and urinalysis to aid in accurate diagnoses and effective treatment plans.
- Educated pet owners on proper nutrition, exercise routines, and grooming techniques for overall well-being of their pets.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared, sterilized and maintained medical instruments and equipment.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
Shift Leader
Zoe's Kitchen Inc.
02.2020 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Biology
University of Louisiana At Lafayette
Lafayette, LADVM - Veterinary Medicine
Louisiana State University And A&M College
Baton Rouge, LA05.2028
Skills
- Medication and IV administration
- Patient Care
- Client Communication
- Client Relations
- Time management skills
- Cleaning and sanitizing
- Professionalism and Courtesy
Timeline
Nurse
Lafayette Veterinary Care Center
10.2022 - Current
Shift Leader
Zoe's Kitchen Inc.
02.2020 - 08.2022
Bachelor of Science - Biology
University of Louisiana At Lafayette
DVM - Veterinary Medicine
Louisiana State University And A&M College
Similar Profiles
Ashleigh LangeAshleigh Lange
Administrative Assistant at Lafayette Veterinary Care CenterAdministrative Assistant at Lafayette Veterinary Care Center
Kristen JohnsonKristen Johnson
Veterinary Nurse/Customer Care Specialist at The Waggin' Train Veterinary ClinicVeterinary Nurse/Customer Care Specialist at The Waggin' Train Veterinary Clinic
Brittany PrestenBrittany Presten
Client Services Representative at Las Vegas Veterinary Specialty Center / Veterinary Emergency + Critical CareClient Services Representative at Las Vegas Veterinary Specialty Center / Veterinary Emergency + Critical Care