Slavica , (Slavi) Tupanoska
Peoria ,AZ
Summary
Focused Clinical Nurse Supervisor / Clinical RN offering 16 years of success in leading highly effective teams while providing superior patient care. Well-versed in all aspects of nursing staff management/care with proven history of collaborating with medical personnel to achieve optimal patient outcomes. Dedicated to developing clinically competent, patient-focused nursing professionals.
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
19
19
years of professional experience
Work History
Clinical Supervisor
Phoenix children's Urgent Care
Scottsdale, AZ
04.2023 - Current
- Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
- Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
- Cared for patients in recovery from medical procedures by caring for wounds, monitoring vit
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
- Trained and mentored new RNs
- Maintained detailed documentation of education services provided and learning outcomes.
- Coordinated weekly work schedules for department employees.
- Directed and managed 20-person team of clinical and support personnel.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Interviewed applicants and made recommendations for new hires.
- Evaluated patients, determined care needs and managed implementation of treatment plan.
- Provided routine management and emergency response.
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
- Devised training programs to close gaps in nurse and staffs' competencies.
- Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
- Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
- Recruited, hired and trained new medical and facility staff.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained records management system to process personnel information and produce reports.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Explained policies, procedures and services to patients.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Addressed NRC patient satisfaction survey
- Ordered/stocked medication
- Ordered/stocked supplies / nutrition
Registered Nurse- GI, ENDOCRINE ,
Phoenix children’s hospital , East Tower
Phoenix, AZ
10.2008 - 04.2023
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Administered medications, tracked dosages and documented patient conditions.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Monitored patients after surgery, answered questions and provided home care strategies.
Clinical Supervisor - INFECTIOUS DISEASE , GI
Phoenix Children's Hospital , East Tower
Phoenix, AZ
10.2009 - 10.2017
- Evaluated patients, determined care needs and managed implementation of treatment plan.
- Provided routine management and emergency response.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Explained policies, procedures and services to patients.
Patient Care Technician
Phoenix Children's Hospital, East Tower
Phoenix, AZ
09.2006 - 10.2008
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Restocked unit frequently with necessary medical supplies.
Vascular Access Registered Nurse
Phoenix Children's Hospital Foundation
Phoenix, Arizona
07.2024 - Current
- Provided patient education and support regarding vascular access devices.
- Ensured proper documentation in the medical record related to vascular access device management.
- Collaborated with interdisciplinary team members to develop plans of care for patients receiving therapy through a vascular access device.
- Assisted in training new staff members in placement and management of VADs.
- Assessed patients for PICC line insertion and determined appropriate size of catheter.
- Inserted PICC lines using sterile technique.
- Instructed patients on how to properly manage their own PICC lines at home if needed.
- Performed ultrasound guided IV insertion
- Port access and education.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ03.2024
Associate of Science - Nursing
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ10.2008
Associate of Arts -
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ01.2006
Skills
- Nursing supervison
- Care management/communication
- Team management
- Relationship development
- Expertise in diabetes education
- Patient monitoring
- Diabetes management
- Infectious disease control/treatment
- Wound care
- IV drug therapy management
- Maintaining feeding pumps
- Medication IV administration
- Performing bladder scans
- Nursing staff leadership
- Psychiatric/ mental health treatment
- Team supervision
- Gastroenteral nutrition education
- Patient Management
- Health care consultation
- SBAR communication
- Electronic Health Records Management (e-mar)
- Removing stitches and staples
- Changing tracheostomies
- Patient education
- Direct and Indirect Patient Care
- Disease management
- Testing Protocols
- Administering medication
- Catheters
- Palliative and Pain Management
- Wound Management
- Medication and IV Administration
- Instrument Sterilization
- Patient Condition Monitoring
- Immunizations and Vaccinations
- Treatment Preparation
- Creative Problem Solving
- Patient Care Assessment
- Patient Examination
- Critical Thinking
- Blood Draw and Sample Collection
- Diabetes Management
- Patient Care and Education
- Gastrostomy Tube Care
- Seizure Management
- Policy and Procedure Compliance
- Tracheostomy Care
- Patient Care
- Mentoring and Coaching
- Venipuncture and law draws
- CVC management
- Caring for surgical/ post operative patients
Timeline
Vascular Access Registered Nurse
Phoenix Children's Hospital Foundation
07.2024 - Current
Clinical Supervisor
Phoenix children's Urgent Care
04.2023 - Current
Clinical Supervisor - INFECTIOUS DISEASE , GI
Phoenix Children's Hospital , East Tower
10.2009 - 10.2017
Registered Nurse- GI, ENDOCRINE ,
Phoenix children’s hospital , East Tower
10.2008 - 04.2023
Patient Care Technician
Phoenix Children's Hospital, East Tower
09.2006 - 10.2008
Bachelor of Science - Nursing
Arizona State University
Associate of Science - Nursing
Maricopa Community Colleges - Gateway Community College
Associate of Arts -
Maricopa Community Colleges - Gateway Community College