Ali Hussein
Pflugerville,TX
Summary
Project Management, Business Administration skills include working with vendors, customers, and coordinating projects with Management on daily tasks. Able to comply with intense corporate policies, procedures, industry regulations, and standards. Computer Networks Professional with diverse expertise in the management field, conflict resolution skills, and high customer service skills. Content Management & Monitoring. Data Risk Analysis, Staff Training, Operations Management, Process Improvement, Customer Service, Account Management, Multi Languages Speaker English,Arabic, Kurdish, Persian and Turkish.
Overview
21
21
years of professional experience
Work History
Arabic Interpreter
Mission Essential
Los Angeles, CA
11.2023 - 11.2024
- Accurately translating spoken communications between children and adults, ensuring that language barriers do not hinder understanding.
- Maintain a child-friendly environment, facilitating trust and comfort for the minors during interactions.
- Adhering to confidentiality protocols and ethical standards.
Content Analyst DO
Accenture/ WhatsApp, Meta
Austin, TX
06.2022 - 05.2023
- Providing expert advice and guidance to team members, colleagues, and other stakeholders. Answer questions related to the subject area. Provided insights to help them make informed decisions.
- Doing day-by-day work as I am a highly motivated Content Review Analyst with four years of experience in moderating and reviewing various types of online content. Proficient in using content moderation tools, and familiar with the policies and guidelines of various online platforms. Excellent communication and problem-solving skills, with a strong attention to detail.
Content Moderator
Accenture Flex
Austin, TX
03.2020 - 05.2022
- Develop original content through social listening and independent sources.
- Strengthened content through proofreading and editing.
- Employed site manager tools to publish content and maintain professional-looking web pages.
- Utilized WordPress to upload content, images, and pages.
- Generated multiple daily new blog posts by monitoring industry news and cultivating sources.
Supervisor
Walmart
Round Rock, TX
09.2019 - 02.2020
- Managing the team with the workflow starting from receiving, distributing, and stocking. Reporting the results back to the direct manager. Identifying and assisting other associates with the required technical, physical, and computer training.
Enterprise Sales Department Manager Assistant
Asiacell Telecommunications
Bagdad
04.2004 - 05.2017
- Enterprise Solutions offered tailored communication solutions for businesses, including mobile and fixed-line services, data services, and internet connectivity.
- Cloud Services provided cloud solutions that help businesses manage data and applications more effectively.
- IoT (Internet of Things) facilitates IoT services, allowing businesses to implement smart technologies and enhance operational efficiency.
- Corporate packages, customized packages for businesses that include voice, data, and other telecom services.
- Managed services, network management, and maintenance services, helping businesses maintain their communication infrastructure.
Education
Master of Arts - English Language And Literature
Almustansiriah University
Baghdad, Iraq07-2008
Bachelor of Arts - English Language
Almustansiriah University
Baghdad, Iraq06-1998
Associate of Arts - French Language and Literature
Almustansiriah University
Baghdad, Iraq06-1998
Skills
- Proficiency with Microsoft Office and a quick learner of new software and systems
- Professional relationships with internal and external customers
- Organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment, able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness, or professionalism
- Team leading
- Diplomatic communication
Accomplishments
- Above& Beyond, Accenture Award 2023.
- Content Moderator Rock Star, Accenture 2023.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Kurdish
Native/ Bilingual
Persian
Professional
Turkish
Professional
References
References available upon request.
Timeline
Arabic Interpreter
Mission Essential
11.2023 - 11.2024
Content Analyst DO
Accenture/ WhatsApp, Meta
06.2022 - 05.2023
Content Moderator
Accenture Flex
03.2020 - 05.2022
Supervisor
Walmart
09.2019 - 02.2020
Enterprise Sales Department Manager Assistant
Asiacell Telecommunications
04.2004 - 05.2017
Master of Arts - English Language And Literature
Almustansiriah University
Bachelor of Arts - English Language
Almustansiriah University
Associate of Arts - French Language and Literature
Almustansiriah University
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