Enthusiastic Supply Chain/Logistics Professional with solid 15 plus year history of streamlining operations and trimming costs. Eager to increase productivity and client satisfaction. Detail-oriented and hardworking approach to keeping goods flowing efficiently. Highly organized and forward-thinking team player. Experience with ERP (SAP, Oracle, OMS, WMS), supply chain, inventory management, business reporting and logistics software (TMS). Known as master strategist possessing exceptional attention to detail and "no problem too big or small" mindset. Solid background in financial analysis and client relations in international logistics hubs.
Overview
23
23
years of professional experience
Work History
Account manager
Tidewater Transit
Channelview, TX
09.2024 - Current
Client Relationship Management:Act as the primary point of contact for clients, ensuring excellent customer service and communication.
Develop and maintain strong relationships with existing and prospective clients, understanding their needs and delivering tailored transportation solutions.
Director of Logistics, North America
Wanhua Chemical America
Newtown Square, PA
07.2023 - 07.2024
Company Overview: Chemical Manufacturers and distributors of Polyurethanes (MDI Methylene Diisocyanate, TDI Toluene Diisocyanate, Polyol, ADI aliphatic Diisocyanate, HDI Hexamenthylene Diisocyanate, TPU, Resins and PUD (Waterborne Polyurethane Dispersions)) Headquarter and production site in China and Europe
Managed Talent through talent acquisition, succession planning and professional development, reward and recognition, performance management and fair pay practices to support department and company growth and talent retention
Provided directions and oversight for all aspects of logistics supporting the business needs and future direction of the company
Developed company-wide policies and practices in all aspects of international, import, export, domestic shipping to assure compliance in meeting the various government (Foreign and domestic) requirements and regulations
Collaborated with other departments to integrate logistics with business systems or processes
Developed and Managed relationships with transportation and other critical suppliers
Negotiated with Suppliers to improve supply chain efficiency
Managed relationships and contracts with Kinder morgan, BWC and Colonial for the 22 shore tanks in NA
Managed relationships and contracts with 9 Transloading facilities, 7 Rail Storage, and 22 warehouse locations
Managed relationships and contracts with Railcar leasing companies (UTLX, GATX, PNWR, TRINITY and Greenbrier) also worked directly with Greenbrier to build new Toluene Diisocyanato (TDI) railcars
Managed relationships and contracts with all Class 1 railroads (UP, BNSF, CPKCM, CN, CSX, NS)
Managed Asset inventory and relocations based on demand
Managed all system integration projects (SAP, OTM, QTS, Fourkites)
Developed new supplier onboarding process and white glove customer delivery experience
Managed Logistics cost saving projects and saved company 10M projections for 2024
Traveled with Sales to meet with new potential customers
Traveled 50% Domestic and international China (Shanghai, Shandong-Yantai, Zhejiang-Ningbo, Beijing), Canada, Mexico and USA
Still have active 10-year visa to travel back to China
Chemical Manufacturers and distributors of Polyurethanes (MDI Methylene Diisocyanate, TDI Toluene Diisocyanate, Polyol, ADI aliphatic Diisocyanate, HDI Hexamenthylene Diisocyanate, TPU, Resins and PUD (Waterborne Polyurethane Dispersions)) Headquarter and production site in China and Europe
Logistics Category Manager
Helm US Corp
Houston, TX
04.2021 - 07.2023
Company Overview: Chemical distributors
Managed 4 employees, Bulk truck and intermodal specialist, Rail logistics coordinator, Fleet and maintenance specialist, Import/export Coordinator
Worked closely with Business development team to support new plant logistics footprint (1-4 Butanediol, Ethanol and Ethyl acetate)
Direct Activities related to routing, or tracking transportation vehicles, or Intermodal (railcars)
Direct investigations to verify resolve customer or shipper complaints
Served as contact persons for all workers within assigned territories
Implement schedule policy changes
Collaborate with other managers or staff members to formulate implement policies, procedures, goals, or objectives
Rail Transloading Terminal Management, Start up, Audits and troubleshooting
Manage all Class 1 rail suppliers, BNSF, CSX, UP, KCS/KCSM, CN, CP, NS
Rail Maintenance and special projects, Rail leasing/Rider management
Managed Fleet utilization of 900 plus railcars
Manager Bourque system activities and report designing in Shipper-BI
Storage tank management, started new Shore tanks contracts, audits
Traveled 30% domestic and international to meet with Customers, Vendors and to attend conference/tradeshows
Chemical distributors
Transportation Logistics Manager
Haulmark Services Inc
Houston, TX
09.2019 - 03.2021
Direct Activities related to dispatching, routing, or tracking transportation vehicles, like aircraft or Intermodal (railcars)
Direct investigations to verify resolve customer or shipper complaints
Serve as contact persons for all workers within assigned territories
Implement schedule policy changes
Collaborate with other managers or staff members to formulate implement policies, procedures, goals, or objectives
Monitor operations to make sure that staff members are comply with administrative policies procedures, safety rules, and government regulations
Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members
Monitor spending to make sure that expensive are consistent with approved budgets
Direct coordinate, through subordinates, activities of operations department to obtain use of equipment, Facilities, and HR
Managed all transactions on ERP (Oracle)
Direct activities of staff performing repairs maintenance to equipment, vehicles, and facilities
Conduct investigations in cooperation with government agencies to define causes of transportation accidents to improve services
Analyze expenditures other financial information to develop plans, policies, or budgets for increasing profits or improving services
Negotiate as well as authorize contracts with equipment materials suppliers and monitor contract fulfillment
Conduct employee training sessions on subjects like hazardous material handling, employee orientation and quality improvement
Utilize Truckstop.com software to book loads
Utilize Dr Dispatch internal software system to manage, profit margins, cost per load, accounting, payroll, logistics budgets, equipment spend
Manage Fuel discount program with pilot flying J
Logistics Specialist
Solvay Chemicals
Houston, TX
04.2015 - 08.2019
Analyzed large Data sets for, fleet sizing, equipment specification and upgrades, shipping options (truck and rail), and asset management including detention and demurrage
Supported with budgeting process and report key measures to fleet sizing and maintenance
Analyzed fleet (Rail Cars) related customer complaints and other such transportation incidents to identify systematic problems and proactively develop and implement solutions using CRM Root cause mapping tools
Utilized Microsoft tools V-look up, Pivot table, Presentations and Power BI to analyze reports on daily bases
Managed quarterly Kaizen goals to improve waste time, process improvements, time management
Developed and implemented several controlled documents to Improve processes and procedures
Experience working with outlook, Google, Window 7, 10 and Microsoft 365
Managed Company leased ISO fleet
Worked closely with S&OP team to evaluate current and future forecast, Demand planning and demand forecast to maintain inventory levels at terminals and warehouses
Managed systems including route maintenance in SAP and data in Rail Trac (Bourque logistics Portal)
Worked closely with Logistics Procurement Manager on strategic partnerships and bid packages (RFQ’s and RFP's) with 3 PL partners and Vendors and Suppliers
Led various projects to improve processes (Demand Planning, Inventory accuracy, Fleet Optimization, Logistics Cost control, Chemical Trailer Specs)
Managed to Investigate and complete OFIs/CAPA's relating to motor carriers
Managed quality and service-related issues in Salesforce CRM
Audited key motor carriers for safety and performance on annual basis
SAP/TMS Freight purchase order processing
Managed Inbound and outbound freight via-Rail, Road and Ocean
Negotiated and administered multiple contracts and financial parameters for over 40 carriers and developed and implemented 300K in annual cost-saving initiatives
Traveled Domestic and international to manage terminal and warehouse, physicals inventory Audits and yearly compliance trainings
Managed Import/Export routes and rates establishment in SAP system-
Processed freight invoice kick outs in (TMS, EDI, and SAP R-blocks and GRIR discrepancies)
Monitored kick outs to provide adequate measurement to minimize number of freight PO kick outs
Maintained freight rate databases for use by supply chain departments to determine most economical modes of transportation
Logistics Coordinator
Aggreko
Pearland, TX
05.2013 - 03.2015
Managed Oil/Gas, Chemical and Industrial projects
Managed equipment lease delivery and reverse logistics
Purchased and Negotiated diesel fuel, Natural gas, Propylene Glycol and lubricants from approved vendors- (Suncoast, Apache, O’Rourke)
Purchased and Re-rented Electrical accessories and equipment as needed for the upcoming jobs
Analyzed and presented daily KPI reports using Pivot table, charts and graphs to higher management team
Coordinated and negotiated with freight vendors, 3 PL partners and Suppliers (GE electric, Sunbelt, Apache Oil, Suncoast, O’Rourke Petroleum) on daily bases
Located equipment and supplies from internal and external sources to fulfill orders
Handled incoming customer calls to address equipment, service or contract issues
Coordinated equipment servicing and repairs in shop and field
Provided freight cost estimates for proposals and contracts
Maintained optimum inventory levels of equipment and parts for current and future needs
Managed all transactions on ERP (Oracle), MRP, OMS and TMS (Citrix-M3) based software
Maintained and provided accurate records of equipment and parts inventory
Provided timely system documentation for domestic or international transport and billing purposes
Processed paperwork and data entry in various areas such as logistics, service documentation, purchasing and rental contracts
Adhered to safe operating practices and quality standards
Assisted with inventory control and service coordination
Logistics Coordinator
Satellite Logistics Group/ Hillebrand
Houston, TX
07.2011 - 05.2013
Managed all domestic and international shipments in (TMS)-ERP system
Managed all client customer orders and planning in (OMS) system
Managed all client inventory batches in (WMS) system
Managed Distributors Inventory Forecast to consolidate shipments
Maintained Key Performance Indicators (KPI's) up to 95% by check calls with transportation Vendors daily
Analyzed daily reports by transferring data from ERP system to Excel tools (V-look up, Pivot table, line graphs and pie charts)
Maintained customer and their client information in (CRM)
Operated PC miller to route multiple shipments
Managed import process of foreign goods
Provided Reverse Logistics Solutions to customers and their clients
Prepared BOL (Bill of Lading) and client invoices
Worked closely with Procurement team to negotiate transportation rates with carriers
Collaborate with teams to overcome complex tasks
Managed quarterly Kaizen goals
(Process improvements, Waste time reduction, Cost efficiency improvements, Time management)
Managed transportation scheduling and follow ups with aid of collaboration tools
Developed rapport with distributors and carrier companies to increase productivity
Implement and maintain OSHA 1910.1201 regulations
Maintained DOT rules & regulations
Area Sales Manager
10.2008 - 05.2011
Store Manager
11.2002 - 09.2008
Assistant Store Manager
04.2002 - 11.2002
Pharmacy Tech
11.2001 - 04.2002
Education
Lean Six Sigma Green Belt Certification -
University of Houston
Houston, TX
01.2020
Certified Production and Inventory Manager (CPIM) -
APICS/ASCM
Houston, TX
01.2020
Certified Supply Chain Professional (CSCP) -
APICS/ASCM
Houston, TX
01.2013
Bachelor of Science - Supply Chain Management and Information Technology
University of Houston
Houston, TX
01.2011
Certified Transportation Logistics (CTL) -
APICS/ASCM
Houston, TX
01.2011
Skills
SAP-ERP ECC Version 60/HANA
MRP
OMS
TMS
Fourkites
OTM
QTS systems
Logistics
Supply Chain Management
Customer Service
HIPPA Certified
DOT Hazmat Certified
TWIC CARD
5 S Methodology
Kaizen
Six sigma lean methodologies
Microsoft Office Suite
Google products
Asset management
Order management
Data Analysis
Administrative support
Financial Acumen
Banking Management
Warehouse Management
Regulatory Compliance
Operations management
Reverse Logistics
Data Collection
Time management
Project Management
Operational Improvement
Inventory Management
Training
Quality Assurance
People Management
Analytical personality
Technical writing
Demand Planning
Team Building
Fast learner
Otherpositions
Area Sales Manager, IBC Bank, 10/2008, 05/2011
Store Manager, Eckerd Drugs/CVS, 11/2002, 09/2008
Assistant Store Manager, Eckerd Drugs/CVS, 04/2002, 11/2002