Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic
ALI JOHN RAY MERCADO

ALI JOHN RAY MERCADO

Naperville,USA

Summary

Professional Aircraft Engineer with excellent communication skills and committed to ensuring aircraft safety and optimal level of operation. I'm highly organized, motivated, detail oriented and flexible individual with 20 years of experience in aircraft maintenance operations. I will greatly offer a pro active and flexible approach in supporting a wide array of flight engineering and operational roles

Overview

23
23
years of professional experience
1
1
Certification

Work History

Financial Services Representative

Humanity Home Service LLC
11.2024 - Current
  • Preparing and issuing accurate invoices for services rendered, ensuring timely billing cycles, and addressing any billing inquiries or discrepancies raised by clients.
  • Receiving and recording client payments, managing accounts receivable, and following up on overdue accounts to maintain cash flow.
  • Coordinating with insurance companies to verify client coverage, submitting claims, and resolving any issues related to reimbursements for services provided.
  • Maintaining detailed financial records, including transactions, payments, and account statuses, to ensure compliance with accounting standards and facilitate financial reporting.

Business Accounts Associate (Part - Time; Remote)

Penn Pointe Development
03.2022 - 11.2023
  • Aided the launch of the company’s new financial division by assisting in training and hiring of several staff positions and promoting company sales by marketing and advertising.
  • Responsible in assisting Account Manager by overseeing client account portfolios, screening clients to properly identify sales needs and coordinate proper business services, and preparation/composition of project cost and analysis.
  • Assisted the Accounting Department in collection of past due accounts, administering company payroll, managing project progress billings for commercial construction, and data entry of purchase orders.

Aircraft Deliveries Engineer Level II

Qatar Airways
06.2019 - 11.2020
  • To execute and display the highest standard of inspection on the company's product during delivery process and ensure that such product has been delivered accordingly ensuring the highest level of safety
  • Issuing of Certificate of Release to service for the work accomplished in accordance with the current TPM and applicable legislation after Transfer of Title(TOT)
  • Carry out physical inspections of major aircraft zones, including but not limited to system tests, functional tests and any relevant checks required during the delivery phases in accordance with the Customer Acceptance Manual provided by the manufacturer and/or the approved maintenance manuals
  • Monitor specific aircraft parameters and flight characteristics during flight Deck Acceptance Check flight (FD-ACF) and record the parameters as per the approved Flight Test Manual
  • Ensure that the quality, safety and airworthiness of the product to be delivered are not compromised and that tasks have been carried out
  • Stay up to date with the relevant documents
  • Exercise the appropriate skills, knowledge and personal judgement during buy back activity to ensure concerned items are properly rectified to the company's standards and rejecting non-conforming items for further rework/rectification
  • Follow up with the manufacturers pending items prior to and/or during aircraft delivery phases
  • Interface with the company's Engineering, Aircraft Programs, and Maintenance sections to address any repetitive findings during aircraft production and delivery phase
  • Update Production inspection checklist as required
  • Ensure that any open issues post TOT are properly documented on the Aircraft Technical Logbook and deferred accordingly
  • Ensure completion of all legal documents such as CRS and their related work packages are kept on board prior to final delivery
  • Should ensure adherence to the company, manufacturers and any applicable health and safety policies

Licensed Aircraft Engineer Level I

Qatar Airways
03.2017 - 05.2019
  • To ensure expedient rectification of aircraft IFE or Cabin Avionic system defects and to ensure a high standard of IFE and Cabin Avionic system
  • Exercising license approval in relation to the accomplishment of scheduled, unscheduled maintenance and rectification of IFE or cabin avionic system defects, to ensure maintenance is accomplished to the required standards and the operating program is achieved in an efficient and safe manner
  • The recording and issue of Certificates of Release to Service for the work accomplished in accordance with the current TPM and legislation
  • Reviewing the work and resources allocated and required to ensure expedient rectification of IFE and Cabin Avionic system defects utilising allocated staff and maintaining liaison with the IFE supervisor
  • Ensuring documentation and its certification is completed in a timely manner and to the defined procedures

Licensed Aircraft Technician

Qatar Airways
06.2010 - 02.2017
  • Making sure that the replacement parts and components of an approved type, correctly certified, and released and are physically inspected prior to installation to aircraft or component
  • And ensuring that the removed components are correctly handled, labelled and blanked
  • When supervising the work of others, ensuring that acceptable standards of workmanship and quality are maintained by using the correct tools and equipment used to accomplish the task
  • Ensuring cabin crews of arriving aircraft are met and suitably debriefed to ensure IFE or Cabin Avionic system defects are accurately defined and recorded

Aircraft Mechanic (IFE)

Qatar Airways
11.2007 - 06.2010
  • Performed IFE and Cabin Avionics Line and Hangar Maintenance task on A319, A320, A321, A330, A340, B777, B787, A380 and A350 Qatar Airways Aircrafts
  • Carried out rectification of post flight remarks that were written on the Aircraft Technical Logbook, Cabin Discrepancy Logbook pertaining to cabin avionics and IFE related items
  • Performed troubleshooting, replacement of LRU's and Software Loadings that were asked by the TSR, EO, ESWC, ESWR, Special Packages and the Deferred Defect Action plan for the day
  • Performed Weekly and Service Checks on Qatar Airways aircrafts that were on schedule
  • Carried out monthly Media Loading, Content loading, Software update/upgrade and Audio CD replacement on Qatar Airways aircrafts
  • QR Company Authorizations
  • Panasonic MAS 3000i system on QR A330 Aircrafts
  • Panasonic eX2 and eX3 systems on QR B777-200/300 fleets
  • Panasonic eX2/GCS systems on A330 Aircrafts
  • Panasonic eXK system on A340 Aircrafts
  • Thales i5000 system on QR A319/A320/A321 Aircrafts
  • Thales i8000 system on QR B787 Fleets

Avionics Technician

Singapore Airlines
06.2005 - 10.2007
  • Performed A and C-check on B777, B747, A340-500, A310-200 and A300-600 (Singapore Airlines, Fed Ex, Air Canada, Thai Airways, Air India and Air Paradise) aircrafts

Avionics Mechanic B

Lufthansa Technic Philippines
07.2002 - 05.2005
  • Performed D-Check on A340-300, A340-200, A330-300 & A330-200 (Philippine Airlines, Austrian Airlines, Air Mauritius and Lufthansa Airlines) aircrafts

Education

Business Career Program-Business Finance - Accounting And Finance

Computer Systems Institute
Lombard, IL
09-2024

Bachelor of Science - Electrical Engineering (BSEE)

Silliman University
03.1999

Skills

  • Professional Aircraft Engineer with vast experience in Line and Hangar Maintenance
  • Communication and coordination under pressure
  • Manage, supervise and plan ahead in order to get the job done on time and make the aircraft airworthy
  • Being able to pay close attention to details and can make quick, sound decisions under pressure

Certification

  • Civil Aviation Authority of the Philippines (CAAP), Aviation Maintenance Specialist, 114979-AMS
  • Professional Regulation Commission (PRC), Registered Electrical Engineer, 0023674
  • State of Qatar Civil Aviation Authority (QCAA), Aircraft Maintenance License, OT 408 AML

Training

  • MAINTENANCE TRAINING PROGRAM, PAL Learning Center, 11/09/01, 06/11/02
  • VALUES AND ATTITUDES COURSE, PAL Learning Center, 11/12/01, 11/14/01
  • BASIC AIRCRAFT COURSE, PAL Learning Center, 11/15/01, 01/24/02
  • M&E MANUAL OVERVIEW/FAMILIARIZATION, PAL Learning Center, 01/25/02, 01/31/02
  • SERVICE 1 & 2 CHECKS FAMILIARIZATION, PAL Learning Center, 02/01/02, 02/04/02
  • MAINTENANCE CREW RESOURCE MANAGEMENT, PAL Learning Center, 02/05/02, 02/07/02
  • CIVIL AIR REGULATIONS, PAL Learning Center, 02/08/02, 02/12/02
  • FAR / JAR FAMILIARIZATION, PAL Learning Center, 02/13/02, 02/15/02
  • BASIC POWERPLANT, PAL Learning Center, 02/18/02, 03/01/02
  • A&P DIGITAL FUNDAMENTALS TECHNIQUES, PAL Learning Center, 03/04/02, 03/08/02
  • WORKSHOP PRACTICES COURSE, PAL Learning Center, 03/11/02, 04/06/02
  • MTP A&P ON-THE-JOB TRAINING, PAL Learning Center, 04/08/02, 06/11/02
  • BENCHWORK, Don Bosco Technical College, 07/02/02, 07/29/02
  • ELECTRO-STATIC DISCHARGE SENSITIVE COMPONENT OVERVIEW, PAL Learning Center, 10/15/02, 10/15/02
  • REQUIRED INSPECTION ITEM AND PR DOCUMENTATION INITIAL (QUAPRI) - ATA LEVEL 1, PAL Learning Center, 02/27/03, 02/27/03
  • A340 / 330 GENERAL FAMILIARIZATION (343GFC) - ATA LEVEL 1, PAL Learning Center, 03/17/03, 03/21/03
  • MAS2000E IN FLIGHT ENTERTAINMENT SYSTEM MAINTENANCE TROUBLESHOOTING COURSE (A340 / A330) (343IET), PAL Learning Center, 04/10/03, 04/25/03
  • A340 / 330 CAT II LANDING INITIAL (343ALI) - ATA LEVEL 4, PAL Learning Center, 10/21/03, 10/22/03
  • A340/330 REDUCED VERTICAL SEPARATION MINIMUM (RVSM) MAINTENANCE INITIAL (343RVS) - ATA LEVEL 4, PAL Learning Center, 10/23/03, 10/23/03
  • A340/330 REQUIRED NAVIGATION PERFORMANCE (RNP) (343RNP) - ATA LEVEL 4, PAL Learning Center, 10/24/03, 10/24/03
  • EX2 IN-FLIGHT ENTERTAINMENT SYSTEM TRAINING COURSE, Qatar Airways Technical Training, 09/07/08, 09/09/08
  • 3000i IN-FLIGHT ENTERTAINMENT SYSTEM TRAINING COURSE, Qatar Airways Technical Training, 10/26/08, 10/28/08
  • A330-200/300 GENERAL FAMILIARIZATION COURSE, Qatar Airways Technical Training, 05/17/09, 05/21/09
  • B777-200LR/B777-300ER GENERAL FAMILIARIZATION COURSE, Qatar Airways Technical Training, 06/28/09, 07/02/09
  • 3000i IN-FLIGHT ENTERTAINMENT SYSTEM TRAINING COURSE, Qatar Airways Technical Training, 07/05/09, 07/09/09
  • EX2 IN-FLIGHT ENTERTAINMENT SYSTEM TRAINING COURSE, Qatar Airways Technical Training, 07/13/09, 07/15/09
  • HUMAN FACTORS, Qatar Airways Technical Training, 07/21/09, 07/22/09
  • TECHNICAL PROCEDURES COURSE, Qatar Airways Technical Training, 08/16/09, 08/17/09
  • I5000 IFE Systems Course-Maintenance, Qatar Airways Technical Training, 11/01/09, 11/03/09
  • A319/A320/A321 (V2500) General Familiarization, Qatar Airways Technical Training, 12/15/09, 12/21/09
  • GSM on Board on the Job Training, Qatar Airways Technical Training, 12/14/09, 12/17/09
  • Crane Maintenance Tool Training (imotion software), Qatar Airways Technical Training, 07/28/10, 07/28/10
  • QCAR Part-66 Module 09 (Human Factors), Qatar Airways Technical Training, 10/31/10, 11/04/10
  • QCAR Part-66 Module 10 (Aviation Legislation), Qatar Airways Technical Training, 11/07/10, 11/11/10
  • Fuel Airworthiness Limitations, Qatar Airways Technical Training, 03/16/11, 03/17/11
  • RCT 560 Training, Qatar Airways Technical Training, 02/26/12, 02/27/12
  • Airbus A340 (RR RB211 Trent 500) General Familiarization, Qatar Airways Technical Training, 04/15/12, 04/19/12
  • B787 Thales IFE i8000, Qatar Airways Technical Training, 04/24/12, 04/25/12
  • B787 Maintenance Performance Toolbox Training, Qatar Airways Technical Training, 05/03/12, 05/03/12
  • Electrical Wiring Interconnection System - Awareness, Qatar Airways Technical Training, 06/27/12, 06/27/12
  • Thales i8000 Connectivity, Qatar Airways Technical Training, 09/19/12, 09/19/12
  • Electrical Wiring Interconnection System, Qatar Airways Technical Training, 10/28/12, 11/01/12
  • Airbus Optical Fiber Systems Training, Qatar Airways Technical Training, 01/15/13, 01/16/13
  • Boeing 787 General Familiarization, Qatar Airways Technical Training, 02/24/13, 02/28/13
  • Continuation Training, Qatar Airways Technical Training, 08/04/13, 08/05/13
  • Safety Management System, Qatar Airways Technical Training, 09/18/13, 09/18/13
  • A330 eX2/GCS Course, Qatar Airways Technical Training, 12/08/13, 12/10/13
  • A320 Digital Media Reproducer (DMR) Training, Qatar Airways Technical Training, 05/20/14, 05/20/14
  • Thales Avant IFE system on A380, Qatar Airways Technical Training, 07/13/14, 07/15/14
  • A380 General Familiarization, Qatar Airways Technical Training, 09/28/14, 10/02/14
  • A350 General Familiarization, Qatar Airways Technical Training, 03/08/15, 03/12/15
  • Panasonic eXK on A330, Qatar Airways Technical Training, 04/12/15, 04/13/15
  • Panasonic eX3 system on B777 Training, Qatar Airways Technical Training, 03/08/15, 03/12/15
  • Continuation Training - Certifying/Support Staff, Qatar Airways Technical Training, 04/02/19, 04/02/19
  • Continuation Training, Qatar Airways Technical Training, 07/13/15, 07/14/15
  • A320 Neo Avant IFE system training, Qatar Airways Technical Training, 12/10/15, 12/10/15
  • Thales Avant IFE System (A350/A380) Training, Qatar Airways Technical Training, 03/23/17, 03/23/17
  • Continuation Training - Certifying/Support Staff, Qatar Airways Technical Training, 06/01/17, 06/02/17
  • Donica WLAN Training, Qatar Airways Technical Training, 02/05/18, 02/05/18

Timeline

Financial Services Representative

Humanity Home Service LLC
11.2024 - Current

Business Accounts Associate (Part - Time; Remote)

Penn Pointe Development
03.2022 - 11.2023

Aircraft Deliveries Engineer Level II

Qatar Airways
06.2019 - 11.2020

Licensed Aircraft Engineer Level I

Qatar Airways
03.2017 - 05.2019

Licensed Aircraft Technician

Qatar Airways
06.2010 - 02.2017

Aircraft Mechanic (IFE)

Qatar Airways
11.2007 - 06.2010

Avionics Technician

Singapore Airlines
06.2005 - 10.2007

Avionics Mechanic B

Lufthansa Technic Philippines
07.2002 - 05.2005

Business Career Program-Business Finance - Accounting And Finance

Computer Systems Institute

Bachelor of Science - Electrical Engineering (BSEE)

Silliman University

Similar Profiles

CREATE PROFILE
ALI JOHN RAY MERCADO