Summary
Overview
Work History
Education
Skills
Jobdescriptions
Languages
Timeline
Generic

Ali Mohamed

Kendallville,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Bindery Assistant

Courier
Kendallville, IN
09.2012 - 12.2014
  • Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets
  • Used large-volume hand machine punch and staplers to punch holes into paper sheets
  • Used cutting and trimming machines to trim edges of books to appropriate size
  • Checked all finished products to detect and correct uneven paper edges and dimensional errors
  • Assisted in training new bindery staff on equipment operation, safety procedures, and best practices
  • Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.

Assistant Manager

Ramsey's Express
Kendallville, IN
01.2015 - 12.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Maintained a clean, safe, and organized store environment to enhance the customer experience
  • Improved customer satisfaction by addressing and resolving complaints promptly
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels
  • Increased sales through effective merchandising strategies and targeted promotions
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments
  • Developed strategy to increase sales and drive profits
  • Reviewed sales and gross profit report to assess company efficiency
  • Monitored security to protect employees, customers and property.

Driver

Uber And Lyft
Fort Wayne, IN
03.2018 - 10.2019
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure
  • Utilized GPS to optimize routes and continuously meet estimated delivery times
  • Documented daily mileage, gas and other data
  • Monitored traffic conditions and applied defensive strategies to avoid accidents
  • Picked up clients from specific locations to transport and drop off at destinations
  • Saved fuel by leveraging GPS to identify faster routes.

Life Insurance Agent

AIL
Troy, MI
01.2020 - 05.2021
  • Transported riders to designated stops according to pre-determined schedules
  • Communicated with clients to understand needs and identify best policies for each case
  • Calculated premiums and established payment methods
  • Sold life insurance policies via telephone and assisted other agents with underwriting.

Assistant Manager

Clark
Chicago Heights, IL
07.2021 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Maintained a clean, safe, and organized store environment to enhance the customer experience
  • Launched quality assurance practices for each phase of development
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
  • Identified and communicated customer needs to supply chain capacity and quality teams
  • Defined clear targets and objectives and communicated to other team members
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

East Noble High School
Kendallville, IN
06.2012

Skills

  • Customer Service
  • Team motivation
  • Product and service knowledge
  • Task Delegation
  • Retail
  • Sales Strategies
  • Sales Growth
  • Negotiation
  • Problem Resolution
  • Decision-Making
  • Good Judgment

Jobdescriptions

  • Bindery Assistant, Courier, Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
  • Used large-volume hand machine punch and staplers to punch holes into paper sheets.
  • Used cutting and trimming machines to trim edges of books to appropriate size.
  • Checked all finished products to detect and correct uneven paper edges and dimensional errors.
  • Assisted in training new bindery staff on equipment operation, safety procedures, and best practices.
  • Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
  • Assistant Manager, Ramsey's Express, Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Developed strategy to increase sales and drive profits.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored security to protect employees, customers and property.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Driver, Uber And Lyft, Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Documented daily mileage, gas and other data.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Transported riders to designated stops according to pre-determined schedules.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Life Insurance Agent, AIL, Calculated premiums and established payment methods.
  • Sold life insurance policies via telephone and assisted other agents with underwriting.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assistant Manager, Clark, Launched quality assurance practices for each phase of development.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Assistant Manager

Clark
07.2021 - 03.2023

Life Insurance Agent

AIL
01.2020 - 05.2021

Driver

Uber And Lyft
03.2018 - 10.2019

Assistant Manager

Ramsey's Express
01.2015 - 12.2018

Bindery Assistant

Courier
09.2012 - 12.2014

High School Diploma -

East Noble High School
Ali Mohamed