Ali Mohammed
Edmond,Oklahoma
Summary
Experienced professional skilled at managing daily sales floor operations to provide every customer with positive experiences. Focused on strengthening company brand and maximizing customer loyalty. Effectively partner with team members, customers and senior leadership to resolve complex situations and maintain long-term satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Petland OKC
Edmond, Oklahoma
08.2025 - Current
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Resolved customer complaints regarding sales and service.
- Maintained relationships with customers through regular follow-up calls and emails.
- Mentored employees in management of complicated sales and difficult customers.
- Trained new staff on product knowledge and effective sales techniques.
- Coached, developed and motivated team to achieve revenue goals.
- Supervised daily sales operations and ensured team adherence to company policies.
Entrepreneur
Myself
Edmond, Oklahoma
06.2020 - Current
- Formulated business plans and strategies for successful new product launches.
- Conducted market research to inform strategic decisions and strengthen competitive positioning.
- Analyzed industry trends to uncover growth opportunities and drive initiatives.
- Monitored competitor activities to maintain a proactive market stance.
- Evaluated risk factors related to investments and initiatives for informed decision-making.
- Directed financial activities to optimize funding and maximize returns on investments.
Sales Supervisor
Microsmart Tech
Edmond, Oklahoma
07.2020 - 07.2023
- Coached, developed and motivated team to achieve revenue goals.
- Implemented procedures that improved accuracy of customer orders.
- Created monthly reports on regional sales performance and presented to upper management.
- Conducted market research and reported on competitors.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
- Developed and implemented effective sales targets to drive team performance and enhance overall sales growth.
- Trained new staff on product knowledge and effective sales techniques.
Education
High School Diploma -
Deer Creek Highschool
Deer Creek05-2024
Skills
- Customer relationship management
- Sales forecasting
- Market research
- Staff training
- Revenue growth
- Team leadership
- Sales analysis
- Sales reporting
- Cold calling
- Motivational skills
- Networking
- Organization
References
References available upon request.
Timeline
Sales Supervisor
Petland OKC
08.2025 - Current
Sales Supervisor
Microsmart Tech
07.2020 - 07.2023
Entrepreneur
Myself
06.2020 - Current
High School Diploma -
Deer Creek Highschool