Ceaph K McAfee
Cape Coral
Summary
Sales professional with commitment to high standards and delivering results. History of driving sales growth and enhancing team performance. Reliable in adapting to changing needs and fostering collaboration. Expertise in strategic planning and customer relationship management.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales Supervisor
Drake Ready Mix
Fort Myers, FL
02.2021 - Current
- Contributed to process improvements by identifying bottlenecks in operations.
- Coordinated with cross-functional teams to streamline communication and tasks.
- Developed training materials for new hires on operational best practices.
- Participated in performance reviews to assess team productivity and engagement.
- Conducted market research to identify new sales opportunities and competitive strategies.
- Streamlined sales processes through the integration of CRM tools, enhancing efficiency and data accuracy across operations.
- Negotiated favorable contract terms with clients, securing long-term deals while maximizing profit margins.
- Collaborated closely with marketing to develop targeted promotions that drove increased product visibility and sales results.
- Collaborated with cross-functional teams to streamline order processing and improve delivery timelines.
- Analyzed sales data to track performance trends and adjust strategies accordingly.
- Trained new sales staff on product knowledge, sales techniques, and company policies.
- Implemented effective follow-up processes to ensure timely communication with prospects and clients.
- Presented tailored solutions to clients, aligning offerings with their specific needs and goals.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Established strong relationships with key clients, resulting in improved customer satisfaction and loyalty rates.
Lead Driver
FedEx
Fort Myers, FL
01.2020 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Team Lead
Dollar General
Fort Myers, FL
01.2018 - 01.2019
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productive
Education
High School Diploma -
Lehigh Senior High School
Lehigh Acres05.2016
Skills
- Customer acquisition
- Customer retention
- Full cycle recruiting
- Excel data analysis
- Supplier management
- Conducting sales calls
- Cost accounting
- Data-driven decision making
- Hiring
- Marketing operations
- Leadership
- Sales team management
- QuickBooks
- Lead Tracking
- Recruiting
- Dealership operations
- Organizational skills
- Problem-solving
- Maintenance management
- Budget management
- Finance experience within manufacturing
- Lead generation
- Sales
- Website management
- Leadership team motivation
- Facilities maintenance
- Manufacturing
- Teamwork
- Leading financial planning
- Cross-selling
- Marketing analytics
- Contracts
- Driving
- Relationship management
- SEO
- Pricing strategies
- Marketing
- Administrative experience
- Dealership experience
- Leading financial analysis department
- Time management
- Operations management
- Manager experience
- Business management
- Record keeping
- PPC
- Campaign Management
- Team development
- Filing
- Computer operation
- Prospecting
- Time-based sales targets
- B2B sales
- Written communication
- Negotiation
- Clerical experience
- Analysis skills
- Financial acumen
- Profit and loss analysis
- Business development
- Mobile devices
- Customer relationship management
- Technical Proficiency
- Computer literacy
- Data entry
- Manufacturing company experience
- Conversion optimization
- Conflict management
- Interviewing
- Vendor management
- Client relationship development
- Sales training
- Pricing
- Windows
- Attention to detail
- Client interaction via phone calls
- Senior leadership
- Employee retention
- Clear verbal communication
- Mechanical knowledge
- Win rate tracking
- Go-to-market strategy
- Branding
- Office experience
- Change management
- Operational management
- Customer relationship building
- Paid search marketing
- Continuous improvement
- Human resources
- Sales campaign performance metrics
- Microsoft Word
- Guest relations
- CRM system proficiency
- Expense management
- Account management
- Territory management
- Communication skills
- Sales administration
- Multitasking
- Management
- New vehicle sales
- Financial sales
- Solution sales
- Policy & process development
- Team supervision
- Retail management
- Business strategy analysis
- General manager experience
- Financial record maintenance
- Sales technology adoption
- Microsoft Excel
- B2B marketing
Certification
Driver's License
Languages
English
Timeline
Sales Supervisor
Drake Ready Mix
02.2021 - Current
Lead Driver
FedEx
01.2020 - 02.2021
Team Lead
Dollar General
01.2018 - 01.2019
High School Diploma -
Lehigh Senior High School