Delano Ebanks
Newburgh
Summary
Sales supervisor with extensive experience at Direct Sales LLC, specializing in employee training and customer acquisition. Proven ability to enhance team performance and drive sales through impactful presentations. Recognized for mentoring new hires and consistently achieving high customer satisfaction in dynamic environments.
Overview
9
9
years of professional experience
Work History
Sales Supervisor
Direct Sales LLC
Warwick
07.2024 - Current
- Directed and supervised staff performance.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
- Mentored newly hired employees by explaining tactics for building sales pipelines.
- Greeted customers at their door and introduced myself.
- Finalized paperwork for sales and service policies to lock in new customers.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
Warehouse- Selector/ Shipping
C&S Wholesale Grocers Inc.
Newburgh
09.2019 - 06.2024
- Selecting products in the warehouse based on customers orders
- Loading pallets onto trucks to be shipped out
- Working artificial intelligence to insure orders are accurate
- Maintaining high performance levels
- Working in a very fast pace environment
- Taking no Swat missions to assist other locations around the country
Customer Service
Barnes and Noble Inc.
Bronx
09.2018 - 02.2019
- Help customers find requested books
- Receive calls from customers seeking assistance
- Place home delivery and online orders when needed
- Restore/ maintain organization of sales floor
- Categorize products for shelving and placement
LTW Intern
Good Shepherd Services
Bronx
09.2016 - 02.2017
- Learn skills needed to obtain and maintain a job
- Work as a team to accomplish group goals
- Communicate appropriately based on different setting/situations
- Analyze /evaluate issues in order to form a correct judgment
- Prepare and update professional portfolio
Education
Management Degree - Business Administration
Bronx Community College
Bronx, NY08.2018
Skills
- Critical thinker who demonstrates complex problem solving skills
- Very flexible in completing a variety of tasks
- Excellent at working with a team or independently
- Performance evaluation
- Customer service
- Sales presentations
- Working with industrial heavy Equipment
- Employee training
- Sales training
- Customer acquisition
- Direct sales
References
References available upon request.
Timeline
Sales Supervisor
Direct Sales LLC
07.2024 - Current
Warehouse- Selector/ Shipping
C&S Wholesale Grocers Inc.
09.2019 - 06.2024
Customer Service
Barnes and Noble Inc.
09.2018 - 02.2019
LTW Intern
Good Shepherd Services
09.2016 - 02.2017
Management Degree - Business Administration
Bronx Community College
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