Justivon Dado
Summary
Highly motivated and goal-oriented professional. Possess strong analytical and problem-solving skills, combined with excellent communication and teamwork abilities. Demonstrated ability to adapt to new challenges and thrive in fast-paced environments. Seeking opportunities to leverage my skills and drive to contribute to a dynamic organization.
Overview
7
7
years of professional experience
Work History
Sales Supervisor
Eddie Bauer Outlet
12.2023 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Opened and closed store independently and delivered bank drops when necessary.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Information Technology Intern
Nexteer Automotive
05.2022 - 09.2023
- Supported improvements to IT infrastructure, processes, and performance by suggesting forward-thinking enhancements
- Assisted with installing, configuring, and maintaining workstations
- Helped with prompt resolution of technical support issues for in-office and remote users
- Organized and maintained IT resources for maximum performance
- Worked closely with clients and end-users to define needs and break down problems.
Mobile Expert
T-Mobile
10.2021 - 05.2022
- Functioned with expert level proficiency in daily operations and addressed any challenges with optimism and drive
- Answered phone calls, greeted clients, and handled all front desk responsibilities
- Attracted and retained customers at a high rate
- Brought forth a motivated and energetic attitude
- Worked well independently and with others.
Sales Supervisor
Eddie Bauer
10.2017 - 10.2021
- Managed the opening/closing of the store and tills daily
- Handle customer needs professionally and efficiently
- Manage Co-worker daily task along with planning out what needs to be done for the day
- Provided optimal assistance to the General Manager and handled a variety of tasks
- Maintained up to date knowledge of all retail promotions.
Education
Bachelor of Science - Computer Science
Oakland University
Rochester, MI12.2025
Skills
- Ability to Work in a Team
- Complex Problem Solving
- Communication Skills
- Computer Skills
- Issue troubleshooting
- Problem solving
- Positive attitude
- Critical thinking
- Management Support
Timeline
Sales Supervisor
Eddie Bauer Outlet
12.2023 - Current
Information Technology Intern
Nexteer Automotive
05.2022 - 09.2023
Mobile Expert
T-Mobile
10.2021 - 05.2022
Sales Supervisor
Eddie Bauer
10.2017 - 10.2021
Bachelor of Science - Computer Science
Oakland University