Daniel J Becker
Janesville,WI
Summary
My goal is to work for a rewarding company, career oriented where I can utilize my existing skills, training, experience and great customer service personality.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work History
Sales & Delivery Coordinator – Vending Supervisor
Pepsi Beverages – PepsiCo
Janesville , WI
01.2006 - Current
- Obtain new customers by growing our vending department and to meet our food service metrics
- Provide superior customer service including on-call availability for our employees and customers
- Route local delivery trucks utilizing Easitrax, Omnitrax & Roadnet software to increase efficiency and productivity
- Optimize local assets and customer accounts to minimize waste and increase revenue & volume
- Utilize SAP, Tableau, NCS, APS to ensure customers are set up correctly and customer commissions are paid accordingly
- Manage inventory equipment, handling and placement for customer installs, exchanges or pickups utilizing CETS
- Work with Local & Sr Management on department metrics including volume, revenue, metric costs, waste reduction, routing & delivery efficiency
- Achieved Top 5 Recognition for 3 years since in role for vending
- This included the entire central division spanning from Texas to Upper Peninsula based on Vol+ Rev+ MC+
- Work with Corporate Finance to set up customer suppliers & Commissions while achieving corporate metrics
- Assist with running delivery routes as needed
- Assist with various other departments such as GEO delivery, Warehouse and our Corporate Food Service Team as part of the Sales and Delivery Coordinator role
- Knowledge of equipment repair including Vending Machines, Coolers & Fountain Units
- Oversee Environmental Health & Safety Programs including EiOS, fire protection, eye wash safety and more
- OSHA Certified Power Industrial Truck Trainer for the location which includes training new hires on Power Pallet Jacks, -Forklift & Areal Equipment
- Prior to the above 8 years as Sales & Delivery Coordinator, I was a merchandiser for PepsiCo for 10 years which included stocking accountings and providing superior customer service
- Building displays and working directly with Store Managers
Tax Professional Assistant, Client Services Professional & Operations Specialist
H&R Block
Madison , WI
01.2012 - Current
- Current role as Tax Professional Assistant, I assist in preparing taxes for customers in order to expedite the preparation process and provide additional client support & great customer service
- Knowledge of local, state & federal tax laws with yearly training
- Prior to being a TPA, I was a Client Services Professional which included scheduling new appointments, taking client inquiries and working with the Tax Professionals
- Prior to CSP, I was a Operations Specialist which included office maintenance, equipment inventory, inventory ordering and marketing for HRB Offices
- Ability to work in teams to resolve and issues or brainstorm any unique situation regarding a personal tax situation
Armed Patrol Officer
Midwest Patrol & Investigative
Madison , WI
08.2001 - 12.2005
- Continuously expanded knowledge of laws, regulations, and industry best practices through ongoing training and professional development opportunities, ensuring optimal performance in my role as an Armed Patrol Officer.
- Improved team efficiency by developing streamlined processes for report writing and information sharing among patrol officers.
- Provided timely assistance to citizens in distress, demonstrating exceptional customer service skills while maintaining professionalism under pressure.
- Respond to Various service calls including Burglar and Open door alarms from ADT Security Alarm Company
- Established strong working relationships with local law enforcement agencies, fostering cooperation and mutual support during emergency situations.
- Coordinated special event security details, ensuring adequate coverage and rapid response capabilities were maintained throughout the duration of each event attended by large crowds or high-profile guests including Presidential Candidate John Kerry
- Enhanced public safety by conducting regular patrols and proactively addressing potential security threats.
- Assisted law enforcement agencies with investigations and arrests, contributing to the overall reduction in criminal activity.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Obtained Department of Justice Armed Security Certification by completing yearly firearms training and safety.
- Obtained Department of Justice Defense and Arrest Tactics training with yearly training.
- Obtained Forty Hour SWAT training in conjunction with Janesville Police Department.
- Obtained First Aid, CPR & AED Training provided by the American Red Cross.
Education
Criminal Justice & Business Management -
American InterContinental University of Florida Remote
Florida Remote 01.2000 - 01.2003
Police Science Program -
Blackhawk Technical College
Janesville, WI 01.2000 - 01.2003
Skills
- Customer Acquisition
- Customer Support
- Microsoft Teams
- Business Analysis
- Customer Retention
- Management Reporting
- Analytics
- Equipment Repair
- Customer Service
- Management
- Tableau
- SAP
- Business Intelligence
- Customer Relationship Mgmt
- Microsoft Excel
- Inventory Management
- Animal Shelter & Rescue
Timeline
Tax Professional Assistant, Client Services Professional & Operations Specialist
H&R Block
01.2012 - Current
Sales & Delivery Coordinator – Vending Supervisor
Pepsi Beverages – PepsiCo
01.2006 - Current
Armed Patrol Officer
Midwest Patrol & Investigative
08.2001 - 12.2005
Criminal Justice & Business Management -
American InterContinental University of Florida Remote
01.2000 - 01.2003
Police Science Program -
Blackhawk Technical College
01.2000 - 01.2003
Similar Profiles
Kevin A. OczekKevin A. Oczek
Unit Sales Manger at Pepsi Beverages North America (PepsiCo)Unit Sales Manger at Pepsi Beverages North America (PepsiCo)
ALOK KUMARALOK KUMAR
Sales Officer at Pepsi BeveragesSales Officer at Pepsi Beverages
Obianuju Genevive MaduObianuju Genevive Madu
Supply Chain Quality Control Associate Supervisor at Pepsi Beverages CompanySupply Chain Quality Control Associate Supervisor at Pepsi Beverages Company