Devin Dunlap
NASHVILLE,TN
Summary
A highly adaptable, results-driven professional with extensive experience blending management, sales, logistics, and machine operation. Proven track record of developing innovative ideas, driving efficiency, and delivering exceptional customer service while building strong, engaged relationships within the community.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Route Sales Representative/Sales Representative/Delivery Driver
MPM
Murfreesboro, Tennessee
04.2026 - Current
- Delivered products to customers efficiently and on schedule.
- Managed inventory levels and restocked supplies as needed.
- Built strong relationships with clients to enhance customer satisfaction.
- Loaded, unloaded, and delivered product in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Promoted positive relationships with customers to maintain consistent sales.
- Delivered product to customers in a safe and courteous manner.
Yard Jockey/Machine Operator
Protrition
Nashville, Tennessee
03.2025 - 04.2026
- Operated yard tractors to maneuver trailers between loading docks.
- Coordinated with warehouse staff to streamline trailer movements.
- Managed trailer hook-ups for drop and hook operations.
- Loaded and unloaded trucks with materials, ensuring proper documentation of all shipments.
- Inspected equipment for safety and proper functioning before use.
- Operated machinery to maintain production flow.
- Followed safety protocols to minimize workplace hazards.
- Observe machine operations to detect any problems or defects in the finished product.
Regional Truck Driver
Jordan Logistics
Lebanon, Tennessee
03.2024 - 03.2025
- Transported goods across regional routes safely and efficiently.
- Inspected vehicles before and after trips for safety compliance.
- Maintained accurate logs of driving hours and delivery schedules.
- Maintained safe driving habits to protect property and general public on roadways.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
Dedicated Driver
US Xpress
Morehead, Kentucky
08.2023 - 01.2024
- Delivered freight safely and efficiently across designated routes.
- Adhered to all safety regulations and company policies during transport.
- Conducted pre-trip inspections of vehicles to ensure proper functionality.
- Unload completely full 53 foot trailer by hand
- Loaded and unloaded cargo according to safety standards.
- Provided courteous service to customers during pickups and deliveries.
- Ensured timely arrival of goods at designated locations according to shipping instructions.
Route Driver
PepsiCo
Columbia, TN
03.2021 - 08.2023
- Delivered products to various locations following designated routes.
- Inspected vehicles for safety and operational readiness before routes.
- Managed inventory of products for accurate delivery and restocking.
- Adhered to traffic regulations and company safety policies during delivery routes.
- Maintained professional appearance and attitude at all times while representing the company.
- Provided excellent customer service by addressing any issues or concerns promptly.
- Adapted to changes in delivery schedules or routes as required by management or customer needs.
- Delivered and stocked products while rotating efficiently
Relief Deliver Driver
Sundrop
Pulaski, TN
07.2020 - 03.2021
- Operated delivery vehicles to transport goods safely and efficiently.
- Maintained vehicle cleanliness and performed regular inspections to ensure safety.
- Navigated routes effectively to optimize delivery times and minimize delays.
- Coordinated with team members to resolve delivery issues promptly and effectively.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Sales Representative/Delivery Driver
MPM
Murfreesboro, Tennessee
09.2017 - 07.2020
- Engaged customers to understand needs and recommend suitable products.
- Developed product knowledge to provide accurate information to clients.
- Collaborated with team members to meet sales targets and enhance customer experience.
- Maintained strong relationships with clients through effective communication and follow-up.
- Assisted in organizing promotional events to boost brand visibility and engagement.
- Operated commercial trucks to transport goods across various routes.
- Loaded and unloaded cargo, ensuring secure placement for safe transport.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Cashier/Grocery Bagger
Food Lion
Smyrna, Tennessee
- Processed customer transactions accurately and efficiently at the checkout.
- Assisted customers with product inquiries, enhancing their shopping experience.
- Maintained cleanliness and organization of checkout area and surrounding space.
- Collaborated with team members to streamline service processes, improving customer satisfaction.
- Managed returns and exchanges while adhering to store procedures.
- Restocked shelves and ensured proper product placement within the store.
- Supported promotional activities by setting up eye-catching displays, driving customer engagement.
Door-to-Door Sales Representative
Kirby Vacuum Sales & Service
Smyrna, TN
- Engaged potential customers through door-to-door sales presentations.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Demonstrated product features and benefits to enhance customer understanding.
- Built rapport with clients to foster long-term relationships and trust.
- Conducted follow-up visits to maintain customer satisfaction and loyalty.
- Trained new representatives on effective sales practices and techniques.
- Collaborated with team members to strategize sales approaches and territory management.
- Attended weekly team meetings to discuss sales strategies and targets.
- Managed inventory and ensured product availability during sales events.
Automotive Sales Consultant
Chrysler, Dodge, Jeep, Ram of Columbia
Columbia, Tennessee
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted vehicle demonstrations to highlight features and benefits.
- Managed customer inquiries and provided timely follow-up communication.
- Maintained up-to-date knowledge of product inventory and promotions.
- Developed relationships with customers to encourage repeat business.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Collaborated with service department personnel to ensure customer satisfaction.
- Participated in training sessions to improve sales techniques and product knowledge.
Dishwasher/Cook
Cracker Barrell
Columbia, TN
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Operated dishwashing machines efficiently to ensure sanitation standards.
- Maintained cleanliness of dishes, utensils, and kitchen equipment.
- Assisted kitchen staff by organizing and restocking supplies.
- Collaborated with team members to manage high-volume service periods.
- Followed safety procedures to prevent accidents in the kitchen environment.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
Customer Service Manager
Walmart
Franklin, TN
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Managed customer inquiries and resolved issues effectively.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Trained new staff on customer service protocols.
- Monitored customer feedback to enhance service quality.
- Coordinated team schedules to ensure coverage during peak hours.
- Facilitated communication between departments to support operations.
Department Manager
Target
Franklin, TN
- Managed daily operations and ensured compliance with store policies.
- Oversaw inventory management and maintained stock levels efficiently.
- Implemented merchandising strategies to enhance product visibility.
- Trained team members on customer service and product knowledge.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Performed opening and closing duties as part of management team and handled cash management.
Server
Cheddar's Scratch Kitchen
Smyrna, Tennessee
- Greeted customers, answered questions, and recommended specials to increase profits.
- Managed food and beverage orders efficiently using point-of-sale systems.
- Handled cash and processed payments with accuracy and speed.
- Assisted in maintaining cleanliness and organization of dining areas.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Shift Manager
Culver's Restaurant
Franklin, TN
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Trained new employees on food preparation and customer service standards.
- Assisted in resolving escalated customer service issues in a timely manner.
- Ensured compliance with health and safety regulations in food handling practices.
- Ensured completion of all opening and closing duties was completed accurately according to established guidelines.
- Managed inventory levels and ordered supplies to maintain stock availability.
Manager
Zaxbys
Franklin, Tennessee
- Managed daily operations of restaurant, ensuring efficient workflow and service quality.
- Trained and supervised staff on food preparation and customer service standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Implemented inventory control measures to maintain stock levels and reduce waste.
- Enforced health and safety regulations to ensure a safe working environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales Representative
Columbia Power Sports Center
Columbia, TN
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Provided product demonstrations to enhance customer understanding and engagement.
- Maintained organized product displays to attract customer interest and attention.
- Answered inquiries from prospective customers regarding features of products and services offered.
Education
Smyrna High School
Smyrna, TNSkills
- Route optimization
- Delivery coordination
- Inventory management
- Vehicle inspection
- Safety compliance
- Customer acquisition
- Customer retention
- Sales techniques
- Training and mentoring
- Lead generation
- Cold calling
- Sales pitching
- Client management (CRM)
- Service management
- Area management
- Stock rotation
- Product knowledge
- Merchandising strategies
- Product displays
- Display building
- Route growth
- Team support
- Time management
- Multitasking
- Adaptability and flexibility
- Decision-making
- Issue resolution
- Conflict resolution
- Effective communication
- Training and mentoring
- Staff management
- Staff development
- Negotiation
- Risk management
- Teamwork
- Teamwork and collaboration
- Self motivated
- Client management (CRM)
- Task assignment
- Staff management
- Risk management
- Negotiation
- Staff development
Certification
- CDL Class A
Affiliations
- Gardening
- Church Men’s Group
- Fishing
- Mixed Martial Arts
- Learning new skills
- Podcasts
References
References available upon request.
Timeline
Route Sales Representative/Sales Representative/Delivery Driver
MPM
04.2026 - Current
Yard Jockey/Machine Operator
Protrition
03.2025 - 04.2026
Regional Truck Driver
Jordan Logistics
03.2024 - 03.2025
Dedicated Driver
US Xpress
08.2023 - 01.2024
Route Driver
PepsiCo
03.2021 - 08.2023
Relief Deliver Driver
Sundrop
07.2020 - 03.2021
Sales Representative/Delivery Driver
MPM
09.2017 - 07.2020
Cashier/Grocery Bagger
Food Lion
Door-to-Door Sales Representative
Kirby Vacuum Sales & Service
Automotive Sales Consultant
Chrysler, Dodge, Jeep, Ram of Columbia
Dishwasher/Cook
Cracker Barrell
Customer Service Manager
Walmart
Department Manager
Target
Server
Cheddar's Scratch Kitchen
Shift Manager
Culver's Restaurant
Manager
Zaxbys
Sales Representative
Columbia Power Sports Center
Smyrna High School