Ali Naqvi
Milan,IL
Summary
Enthusiastic and organized sales professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Dedicated team player committed to professional growth and fostering strategic partnerships. Dynamic and reliable with exceptional customer service and communication skills.
Overview
6
6
years of professional experience
Work History
E-Commerce Assistant
Jl Sportscards
Milan, IL
11.2023 - Current
- Ensured timely processing and fulfillment of client-confirmed orders, including packaging and shipping.
- Efficiently scanned, organized, and uploaded sports card inventory to a Shopify store.
- Monitored inventory levels and restocked merchandise when necessary.
Business Center Manager
Square Nine International
, Islamabad, Pakistan
01.2022 - 08.2023
- Boosted the company's annual revenues by 30%.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Identified and created partnerships with new clients while fostering current relationships with existing clients.
- Facilitated regular sales meetings to align company objectives and strategies.
Assistant Sales Manager
Square Nine International
, Islamabad, Pakistan
03.2021 - 01.2022
- Created daily performance sheets and analyzed data to identify deficiencies in company performance.
- Established an outbound call center to enhance the company's leads on prospective new clients.
- Resolved escalated customer complaints in a timely manner while maintaining positive relationships.
Administration Manager
Square Nine International
, Islamabad, Pakistan
12.2020 - 03.2021
- Facilitated business-to-business sales processes for various small enterprises.
- Attended trade shows, conferences and other events to promote company's products or services.
- Monitored employee performance through regular feedback sessions.
Sales Team Leader
Square Nine International
, Islamabad, Pakistan
06.2019 - 12.2020
- Formed an award-winning sales team consistently meeting company benchmarks.
- Facilitated connections with new customers while successfully closing sales deals.
- Managed a team of sales representatives by providing guidance, training, and support.
Education
Bachelor of Science - Software Engineering
Asia Pacific University
Malaysia12-2016
Skills
- Customer relationship management
- Sales strategy development
- Performance analysis
- Revenue growth strategies
- Client partnership development
- Team leadership
- Conflict resolution
- Marketing
Accomplishments
- Square Nine International Top Sales Team (2019)
- Square Nine International Sales Associate of the Year (2021)
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Malay
Limited
Arabic
Limited
References
References available upon request.
Timeline
E-Commerce Assistant
Jl Sportscards
11.2023 - Current
Business Center Manager
Square Nine International
01.2022 - 08.2023
Assistant Sales Manager
Square Nine International
03.2021 - 01.2022
Administration Manager
Square Nine International
12.2020 - 03.2021
Sales Team Leader
Square Nine International
06.2019 - 12.2020
Bachelor of Science - Software Engineering
Asia Pacific University
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