Ali Nasrahti
Leesburg,VA
Summary
As General Manager of Operations, I spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency, leveraging my expertise in operations management and staff development. My strategic approach to business analysis and logistics management fostered a culture of continuous improvement, driving revenue growth and team performance excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Taco Zocalo
03.2020 - Current
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Implemented technology upgrades which resulted in increased workflow efficiency.
- Trained, coached and mentored staff to support smooth adoption of new [Type] program.
Education
No Degree - HVAC Installation And Repair
Northern Virginia Community College
Annandale, VAHigh School Diploma -
Herndon High School
Herndon, VA06.2015
Skills
- Operations Management
- Staff Development
- Business Analysis
- Logistics Management
- HVAC Troubleshooting
- HVAC and Refrigeration Systems
- Microsoft Office proficient
- Dedicated Team Player
- Diagnostic Techniques
- EPA requirements knowledge
- HVAC system design
- Air conditioning knowledge
- Unit troubleshooting
Certification
EPA Certified
Languages
English
Full Professional
Spanish
Limited Working
Farsi
Full Professional
Urdu
Limited Working
Timeline
General Manager of Operations
Taco Zocalo
03.2020 - Current
No Degree - HVAC Installation And Repair
Northern Virginia Community College
High School Diploma -
Herndon High School
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