Alison Nicholson
Canton,GA
Summary
Professional with background in community engagement and relationship building. Adept at organizing events, engaging in diverse populations, and developing outreach strategies. Known for strong collaboration with teams and adaptability to changing needs. Skilled in communication, innovative strategy and project management. Reliable and results-driven, always striving to achieve impactful outcomes.
Overview
6
6
years of professional experience
Work History
Community Health Educator
Peace Corps, Eswatini
02.2023 - Current
- Improved community health awareness by developing and implementing educational programs.
- Collaborated with other healthcare professionals and organizations to design and deliver health education services to clients.
- Facilitated training sessions for volunteers and staff members to ensure consistent delivery of high-quality education across all programs.
- Maintained accurate records of program activities, participant progress, and outcome measures to ensure data-driven decision making when evaluating program success.
Customer Service Representative
Dicks Sporing Goods
11.2022 - 02.2023
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Front of House Manager
CEG
09.2021 - 10.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Event Production Manager
French Woods Festival of the Arts
05.2021 - 08.2021
- Facilitated communication between multiple departments to assist in meeting the end goal of each session's opening productions.
- Managed an entertainment venue which was utilized each day for rehearsals and other camp activities.
- Enhanced event efficiency by streamlining production processes and implementing time-saving strategies.
- Achieved seamless event execution through effective communication with vendors, caterers, and staff members.
- Provided arts education to upwards of 300 children per each session of camp.
Customer Service Representative
Academy Sports and Outdoors
10.2019 - 05.2021
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Cross-trained and provided backup support for organizational leadership.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Production Manager
The Stephen Foster Story
05.2019 - 08.2019
- Worked with departments across the company, including marketing and project management, in developing new ideas and maintaining long tradition.
- Managed a company of seventy-five members with age ranges of 5-80.
- Provided support for producers and other management with the end goal of opening a production.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Outdoor Adventure Counselor
Camp Glisson and Retreat Center
05.2018 - 08.2018
- Received extensive training in varying outdoor sports, white water kayaking, bouldering/climbing, cross-country backpacking etc.
- Provided spaces for children to grow in the outdoors, while maintaining safety policies and actively participating in the children’s experiences at camp.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Education
MA - Sociology
University of Essex
Colchester, U.K09.2022
B.F.A - Production Management
Valdosta State University
Valdosta, Georgia05.2021
Skills
- Research and evaluation
- Grant writing experience
- Community Outreach Abilities
- Creativity and Innovation
- Teamwork and Collaboration
Timeline
Community Health Educator
Peace Corps, Eswatini
02.2023 - Current
Customer Service Representative
Dicks Sporing Goods
11.2022 - 02.2023
Front of House Manager
CEG
09.2021 - 10.2022
Event Production Manager
French Woods Festival of the Arts
05.2021 - 08.2021
Customer Service Representative
Academy Sports and Outdoors
10.2019 - 05.2021
Production Manager
The Stephen Foster Story
05.2019 - 08.2019
Outdoor Adventure Counselor
Camp Glisson and Retreat Center
05.2018 - 08.2018
MA - Sociology
University of Essex
B.F.A - Production Management
Valdosta State University