Ali Abbas Panjwani
Lewisville,TX
Summary
Over 14 years of experience in CRM\ATS\SASS software Product implementations and product Management under Agile frameworks. Certified Scrum Master from Scrum Alliance (CSM) and Certified Product Owner (CSPO). Over 12 years of experience in excellent stakeholder management and working across multiple teams within and outside the organization. Expert In system designs, Mockups, wireframes, user stories and system workflows. Excellent SQL Data Analytical skills and presentation skills.
Overview
14
14
years of professional experience
7
7
Certification
Work History
SR. Business Analyst\Product Owner
Cross Country HealthCare
09.2021 - 05.2024
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Developed detailed product roadmaps, providing clear direction for the development team and stakeholders.
- Created 100's of detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Achieved consistent on-time product releases by effectively managing resources and prioritizing tasks according to business goals.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Spearheaded change management efforts during major system implementations, minimizing disruptions to daily operations while maximizing employee buy-in for new processes.
- Created new analytical systems to boost vital business metrics visibility.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Developed custom queries and reports using SQL, improving access to critical data resources.
- Utilized Agile methodologies for efficient Product management and timely product delivery.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
System Analyst/Business Analyst
Snelling Staffing
02.2019 - 03.2021
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Provided technical support for end-users, resolving issues promptly and effectively.
- ·The company with their primary software implementation of Bullhorn. Conducted pre-testing activities of data conversion tasks. Tested and updated output sources for all data conversions
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Reduced time-to-market by effectively coordinating resources, tasks, and timelines within the team.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Led product launches, collaborating with marketing teams to create successful go-to-market strategies.
System Analyst/ SQL Data Analyst
Workforce Unlimited
10.2014 - 02.2019
- Construct advanced financial and audit reports via MS Report builder and SQL
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Build KPI dashboards via Tableau for CEO to increase 100% revenue
- Administering Tempworks software program and train incoming field employees on its utilization
- Traveled to 20 different client sites to provide on-site support on first week of go-live
- Used statistical methods to analyze data and generate useful business reports.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Implementation Specialist/ SQL Data Analyst
Tempworks Software
12.2012 - 12.2013
- Performed Quick books data mapping/conversion to Tempworks database using SQL
- Performed customer upgrades and implementation via SQL server
- Traveled to the client site to provide on-site support on first week of go-live
- Assisted and led the efforts of setting up third party integrations (i.e., e-verify, doc centers, web centers and other key IBM products depending on the client needs)
- Created payroll, AR and General ledger integrations to accounting software like QuickBooks, MAS 90/500, Microsoft Dynamics/Great Plains and Peachtree
- Created new custom reports on customers preferences via visual studio/report builder and SQL server
- Prepared, reviewed and corrected implementation plans and statements of work
- Scoped visits with senior analyst to the client sites
- Provided all-in-one, amazing solution to client’s implementation, upgrade and support needs
- Built custom check/invoice reports.
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Developed strong relationships with clients, fostering trust and confidence in the implementation process.
Education
Bachelor of Science - Management Information Systems (MIS)
01.2012
GPA: 3.6
Skills
- Data-Driven Decision Making (SQL & Tableau)
- Project Management
- Business process improvement
- User Story & Requirement Gathering
- Product Management (Certified CSPO)
- Agile & Scrum Methodologies (Certified CSM)
- AWS Cloud Services (AWS Cloud Certified)
- Stakeholder Management
- Process Flowcharts
- Wire Framing and Prototyping
- Software Implementations (SDLC)
- Self Starter
Certification
- Certified ScrumMaster® (CSM)®
- Certified Scrum Product Owner® (CSPO®)
- Certified AWS Cloud Practioner
Timeline
SR. Business Analyst\Product Owner - Cross Country HealthCare
09.2021 - 05.2024
System Analyst/Business Analyst - Snelling Staffing
02.2019 - 03.2021
System Analyst/ SQL Data Analyst - Workforce Unlimited
10.2014 - 02.2019
Implementation Specialist/ SQL Data Analyst - Tempworks Software
12.2012 - 12.2013
Winona State University - Bachelor of Science, Management Information Systems (MIS)