Ali Quinn

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Lifestyle Sports, Sales Team Lead, Managed a portfolio of customers ensuring timely and accurate processing of all invoices and payments., Developed and implemented new procedures for tracking and reconciling customer disputes., Worked closely with sales and customer service teams to identify and resolve customer issues, resulting in increased customer satisfaction and retention rates., Maintained accurate and up-to-date customer records in accounting software, ensuring compliance with internal controls and regulatory requirements., Identified at-risk accounts and monitored accordingly to assist with minimizing billing discrepancies., Led a team of 18 sales associates to achieve monthly sales goals and exceed customer service targets., Provided ongoing coaching and training to team members, resulting in a 23% increase in individual sales performance., Collaborated with the store manager to develop and implement effective merchandising strategies, resulting in a 68% increase in store traffic., Maintained a high level of product knowledge and effectively communicated features and benefits to customers, resulting in increased customer satisfaction and brand loyalty.