Ali Raheb Haider
Fort Worth,TX
Summary
Experienced with maintaining cleanliness and organization in service environment. Utilizes effective communication and teamwork to ensure smooth operations and customer satisfaction. Track record of reliable and adaptable performance in dynamic settings.
Diligent [Desired Position] known for providing exceptional customer service and maintaining clean and organized work environment. Proven track record of assisting with vehicle inventory management and ensuring smooth operations in fast-paced setting. Demonstrated ability to effectively communicate with team members and customers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Porter
LSG Sky Chefs
08.2024 - Current
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Demonstrated commitment through impeccable attendance and quality performance.
Security Communication Officer
IRC (International Rescue Committee)
06.2018 - 02.2024
- Company Overview: IRC is a humanitarian organization delivering aid to regions of conflict.
- Monitored closed circuit television of checkpoints at safe zones around Afghanistan.
- Tracked status of convoys moving from safe zone to safe zone via radio communication.
- Dispatched security resources as needed at checkpoints.
- Communicated threats to appropriate security personnel.
- My accomplishments and duties in the position are listed below.
MTN Technician Specialist
MTN Satellite Communications
03.2017 - 06.2018
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
Computer Hardware and Software Technician
Haider, Hardware and Software
02.2014 - 05.2016
- Reduced downtime for clients by proactively monitoring system performance and addressing potential concerns before issues arose.
- Optimized software performance through regular maintenance activities such as patch installations and system upgrades.
- Assisted in integrating third-party applications, ensuring seamless communication between systems.
- Contributed to product development by conducting thorough testing and providing detailed feedback on bugs and areas of improvement.
Transport Administrator
Supreme Food Services GmbH
01.2011 - 01.2013
- Loading proper food and supplies onto trucks
- Tracking and logging of what inventory went where in transport around the region to NATO forces
- Duties as a transport administrator included:
Cashier
KAIA International Air Force Airport
01.2010 - 01.2011
- Ringing up customer purchases at register
- Maintaining clean register area
- Duties as cashier included:
Education
High School Diploma -
Abdul Hai Abibi
Kabul Afghanistan05-2010
Skills
- Risk management in security
- Radio operation
- Dispatch
- Experienced in operating Windows PCs
- Multilingual
- Microsoft Office
- IT Specialist
- Hardware and Software
Certification
- Basic NGO radio communication- International NGO Safety Organization course in 2016
- Introduction to NGO Security Management Training- International NGO Safety Organization course in 2019
- First Aid and Safety Training- International Rescue Committee course in 2017
Languages
English
Professional Working
Hindi
Professional Working
Persian
Native or Bilingual
Pashto
Full Professional
Timeline
Service Porter
LSG Sky Chefs
08.2024 - Current
Security Communication Officer
IRC (International Rescue Committee)
06.2018 - 02.2024
MTN Technician Specialist
MTN Satellite Communications
03.2017 - 06.2018
Computer Hardware and Software Technician
Haider, Hardware and Software
02.2014 - 05.2016
Transport Administrator
Supreme Food Services GmbH
01.2011 - 01.2013
Cashier
KAIA International Air Force Airport
01.2010 - 01.2011
High School Diploma -
Abdul Hai Abibi
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