Ali Redha
Tucson,AZ
Summary
Detail-oriented Technology Specialist well-versed in managing quality control for Laptops, Speakers, Tablets, TVs and Microphones. Focused on Production Equipment Assistant effective at prioritizing tasks, maintaining collections and locating hard-to-find materials. High-level organizational and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure Production Equipment Assistant position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Internship Student
Intensive English International Department USC
Los Angeles, CALIFORNIA
08.2016 - 01.2017
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Analyzed problems, identified solutions and made decisions.
- Collaborated in professional team to solve workflow issues.
Sales Associate
CVS Pharmacy
Los Angeles, CA
08.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Sponsored Student
Kuwait Cultural Office Los Angeles
Los Angeles, United States
08.2016 - Current
- Followed school and classroom policies, regulations, dress codes and schedules.
- Worked in team environment to maintain high levels of productivity.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Gathered information to research literary analysis to contribute to literature, with emphasis on major writers in their literary and historical contexts.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
Technology Specialist
University Of Arizona Bookstore
Tucson, United States
07.2022 - 10.2022
- Coordinated inventory supplies and equipment to maximize team productivity.
- Kept catalog orderly and updated with latest material additions and removals.
- Organized library catalog, supplies, equipment and records.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
- Maintained equipment in good working order for school-wide use.
- Led campus in use of instructional technology to engage students in interesting and retentive learning.
Education
Bachelor of Social Science - American And English Literature
University of Arizona
Tucson, AZ08.2023
Skills
- Flexible Hours
- Attention to Detail
- Merchandise Receiving and Handling
- Verbal and Written Communication
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Customer Service
- Order Processing
- Technical Support
- Equipment management
- Quality control guidelines
Languages
Arabic
English
Timeline
Technology Specialist
University Of Arizona Bookstore
07.2022 - 10.2022
Internship Student
Intensive English International Department USC
08.2016 - 01.2017
Sales Associate
CVS Pharmacy
08.2016 - 08.2017
Sponsored Student
Kuwait Cultural Office Los Angeles
08.2016 - Current
Bachelor of Social Science - American And English Literature
University of Arizona