Ali Salmanpour
Saint Paul,MN
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Always the student willing to learn all the time to grow in areas associated in my field or outside my field to gain experience from all aspects in and around my field of study.
Overview
2
2
years of professional experience
Work History
Freight Flow Lead
Dicks Sporting Goods
Roseville, MN
08.2019 - 09.2021
- Assisted clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks and answering employee questions.
- Monitored cashier money handling procedures and assisted with scan system procedures.
- Monitored area activities by observing customer traffic flow and maintaining coverage of checkout lanes.
- Reached, lifted and maneuvered objects of varying dimensions and weights up to [50-100] pounds.
- Performed lead role in customer service by handling customer complaints and requests, approving checks and issuing refunds.
- Increased customer satisfaction by resolving issues.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
Personal Training Sales Counselor
LA Fitness
Oakdale, MN
04.2016 - 08.2016
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Increased sales by offering advice on purchases and promoting additional products.
- Meet with clients on the weight floor to discuss their goals and ambitions in regards to lifting and their health.
- Took clients through workouts to show them proper techniquie's and form.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Bachelor of Science - Exercise Science
Augsburg College
Minneapolis, MN04.2016
Skills
- Training and Development
- Collaboration
- Cargo unloading
- Attention to Detail
- Multitasking Abilities
- Analytical and Critical Thinking
- Organization and Time Management
- Teamwork and Collaboration
- Team-building
- Excellent Communication
Timeline
Freight Flow Lead
Dicks Sporting Goods
08.2019 - 09.2021
Personal Training Sales Counselor
LA Fitness
04.2016 - 08.2016
Bachelor of Science - Exercise Science
Augsburg College