Ali Schwartz
Out Reach Specialist
Kent,WA
Summary
U.S. Army veteran and advocate with expertise in crisis intervention, community engagement, and shelter operations. Proficient in building trust with individuals and families during challenging transitions, assessing needs, and connecting them with essential resources. Demonstrated leadership in volunteer coordination, staff training, and project management while collaborating with diverse teams. Committed to enhancing the well-being of veterans, families, and communities through effective communication and emotional intelligence.
Overview
10
10
years of professional experience
Work History
Shelter Operations Supervisor
Domestic Abuse Women's Network
Kent, WA
05.2026 - Current
- Oversaw daily shelter operations, ensuring safe, welcoming environments for residents in crisis.
- Coordinated facility maintenance, safety inspections, and operational readiness with accurate documentation.
- Built relationships with vendors, community partners, and volunteers to enhance shelter support services.
- Managed vendor quotes and coordinated services to optimize resource allocation and cost-efficiency.
- Organized volunteer activities, including scheduling and tracking hours to ensure engagement.
- Led shelter tours, representing the organization and communicating values to community members.
- Coordinated donation pickups and deliveries, ensuring proper organization and distribution of resources.
- Provided crisis intervention support with empathy and a trauma-informed approach during emergencies.
Shelter Operations Lead
Domestic Abuse Womens Network
Kent, WA
02.2026 - 05.2026
- Delivered trauma-informed, survivor-centered advocacy and crisis intervention for families experiencing domestic violence.
- Managed caseload of families, providing individualized support, resource navigation, and safety planning.
- Served as primary contact for shelter advocates and residents, offering guidance and operational support.
- Trained new staff on shelter operations, safety protocols, and organizational expectations.
- Coordinated volunteer management, including scheduling, communication, and documentation of hours.
Established relationships with community partners to enhance resource availability for residents. - Ensured efficient donation pickups and distributions while maintaining organized inventory.
- Proactively identified safety concerns and implemented solutions to secure shelter environment.
Lead Domestic Violence Shelter Advocate
DAWN
Kent, Washington
07.2025 - 02.2026
- Delivered trauma-informed advocacy for shelter residents facing domestic violence and sexual assault.
- Led support groups, creating educational materials aligned with survivor needs.
- Operated a 24-hour crisis hotline, offering immediate safety planning and emotional support.
- Completed intake screenings and maintained detailed client documentation.
- Ensured daily shelter operations remained safe, organized, and functional.
- Entered and maintained resident data in HMIS to meet reporting standards.
- Assisted shelter manager with program compliance and reporting requirements.
- Managed resident escalations through de-escalation and conflict-resolution techniques.
Domestic Violence Shelter Advocate
DAWN
06.2023 - 07.2025
- Delivered trauma-informed advocacy and crisis support to shelter residents.
- Facilitated survivor support groups and educational programming.
- Operated a 24-hour crisis hotline for victims of domestic violence and sexual assault.
- Completed client intakes, screenings, and case notes.
- Cross-trained in domestic violence legal advocacy.
Senior Security Manager
United States Army
10.2019 - 03.2023
- Managed security programs and maintained standard operating procedures for multiple initiatives.
- Safeguarded sensitive personnel records and classified materials.
- Assigned and tracked tasks across teams to ensure operational effectiveness.
- Conducted mass data management for 200+ personnel on a weekly basis.
All Source Intelligence Analyst
United States Army
06.2016 - 03.2023
- Collected, analyzed, and reported intelligence to senior leaders in a timely and accurate manner.
- Evaluated sources and verified information integrity.
- Utilized interpreters and interpersonal psychology to build rapport across cultural and language barriers.
- Ensured strict adherence to classified material handling protocols.
Company Armorer
United States Army
04.2018 - 10.2019
- Maintained and inspected approximately 150 pieces of equipment.
- Developed and managed maintenance schedules.
- Conducted daily inventories to prevent loss and ensure accountability.
- Conduct community outreach and represent the organization at public events.
- Build rapport with children and families to support advocacy efforts.
- Ensure timely and accurate completion of sensitive documentation.
Education
Domestic Violence Institute
07-2024
Associate Degree - Social Work
Pierce College
Puyallup, WAAll Source Intelligence Analyst Specialization Training -
Basic Leaders Course -
Skills
- Trauma-Informed and Survivor-Driven Advocacy
- Operational planning
- Project management
- Case Management and Documentation
- Crisis Intervention and De-escalation
- Group Facilitation and Education
- Leadership and Staff Training
- Interpersonal communication
- Critical Thinking and Problem Solving
- HMIS
- Microsoft Office and Data Management
Volunteer Experience
Wish Granter Volunteer, Make-A-Wish, 01/01/23, Present
Timeline
Shelter Operations Supervisor
Domestic Abuse Women's Network
05.2026 - Current
Shelter Operations Lead
Domestic Abuse Womens Network
02.2026 - 05.2026
Lead Domestic Violence Shelter Advocate
DAWN
07.2025 - 02.2026
Domestic Violence Shelter Advocate
DAWN
06.2023 - 07.2025
Senior Security Manager
United States Army
10.2019 - 03.2023
Company Armorer
United States Army
04.2018 - 10.2019
All Source Intelligence Analyst
United States Army
06.2016 - 03.2023
Domestic Violence Institute
Associate Degree - Social Work
Pierce College