KIMBERLY STANEVICZ
Winterport,ME
Summary
Leadership skills but operates well in both individual and team capacities. Experienced with operational oversight, including process improvement and team leadership. Optimizing workflows and enhancing team performance to achieve company objectives. Highly reliable and adaptable with excellent communication and organizational skills. Compassionate, patient and understanding demeanor while maintaining professional boundaries and policies and procedures. Driven and hard work ethic. Passionate about helping others.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shelter Operations Supervisor
Hope House Wellness and Living Center
Bangor, ME
09.2024 - Current
- Ensuring safety, guidance, support and professional boundaries to all staff and guests.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management and other leadership to provide regular updates on operational progress and challenges faced by the team.
- Providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Regularly works a full-time schedule, with consistent on-site attendance to meet program coverage needs.
- Provide crisis intervention and support to guests in coordination with the Hope House Management Team and On-Call, as necessary.
- Utilized problem-solving skills to resolve complex issues in challenging environments.
- Making factual and accurate contributions to the daily log and other instruments of program communication and documentation.
Shelter Navigator
Hope House Health And Living Center
Bangor, US
11.2020 - Current
- Utilized problem-solving skills to resolve complex issues in challenging environments
- Detail oriented with documentation, related to shelter navigator's duties and responsibilities that consist of Census, re-entry forms, exit forms, incident reports and occurrence reports
- Works well in a group setting
- Organized, Efficient communication skills, Maintains professional boundaries
- Shows guidance, support and is empathetic with guests, staff and tenants
- Provided support to individuals with disabilities by assisting them with daily living tasks such as meal preparation, hygiene, errands, and leisure activities
DSP/CRMA
Kinney Agency
Hermon, US
08.2017 - 11.2019
DSP/CRMA
Charlotte White
Bangor, US
07.2011 - 07.2017
- Assisted clients in developing independent living skills through instruction and modeling of appropriate behaviors
- Supported clients in achieving personal goals by providing encouragement, guidance, and assistance as needed
- Managed crisis situations calmly while ensuring the safety of both the client and staff members involved
- Engaged in meaningful conversations with clients to build trust while promoting self-advocacy skills
- Protected health information according to HIPAA policies and procedures
- Utilized active listening techniques to identify areas where additional support was necessary or desired by the client
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties
- Maintained accurate records of client data including incident reports, progress notes, treatment plans
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills
- Provided compassionate and patient care to individuals with disabilities in a residential setting
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals
- Engaged in crisis intervention techniques when needed in order to de-escalate situations quickly and safely
- Administered medications to patients based upon physician or nurse guidelines
- Responded promptly and positively to client requests for assistance
Education
High School Diploma -
Bangor High School
Bangor06-2012
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Safety oversight
- Employee development
- Time management
- Efficient Communication
- Effective problem-solving
- Strong work ethic
- Compassionate, driven and empathetic
Certification
- CPR/AED Certification
- Narcan Training
- De-escalation Training
- DSP
- CRMA (inactive)
Timeline
Shelter Operations Supervisor
Hope House Wellness and Living Center
09.2024 - Current
Shelter Navigator
Hope House Health And Living Center
11.2020 - Current
DSP/CRMA
Kinney Agency
08.2017 - 11.2019
DSP/CRMA
Charlotte White
07.2011 - 07.2017
High School Diploma -
Bangor High School