Ali Shaw
Jonesboro,Arkansas
Summary
Dynamic and reliable professional with extensive experience, excelling in customer service and problem-solving. Proven ability to enhance store organization and visibility while mentoring team members. Skilled in stock rotation and clear communication, consistently achieving high customer satisfaction and maintaining a welcoming environment.
Overview
7
7
years of professional experience
Work History
Merchandiser
Stinchcomb Associates
09.2024 - Current
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
Graphics Installer
TKO Graphix
09.2023 - 11.2023
- Ensured longevity of installed graphics by conducting regular maintenance checks and addressing any issues promptly.
- Continuously upgraded technical skills with ongoing professional development courses in graphic design software and installation techniques.
- Completed successful vinyl wrap installations for vehicles, increasing brand visibility for clients'' businesses.
- Played a key role in meeting tight deadlines without compromising quality or accuracy, ensuring client satisfaction and repeat business.
- Achieved seamless graphics installations by utilizing industry-standard tools and techniques.
Freight Team Associate
The Home Depot
10.2022 - 06.2023
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Lifted and moved items weighing Number pounds multiple times per shift.
Head Cashier/Cashier
The Home Depot
03.2021 - 10.2022
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Hostess
Barnhills
10.2019 - 03.2020
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Took initial drink orders and relayed information to wait or bar staff.
Apparel Associate
Academy Sports + Outdoors
09.2018 - 03.2019
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
Education
Arkansas State University
Jonesboro, ARHigh School Diploma -
Nettleton High School
Jonesboro, AR05.2018
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Customer service
- Problem-solving
- Clear communication
- Attention to detail
- Critical thinking
- Teamwork and collaboration
Timeline
Merchandiser
Stinchcomb Associates
09.2024 - Current
Graphics Installer
TKO Graphix
09.2023 - 11.2023
Freight Team Associate
The Home Depot
10.2022 - 06.2023
Head Cashier/Cashier
The Home Depot
03.2021 - 10.2022
Hostess
Barnhills
10.2019 - 03.2020
Apparel Associate
Academy Sports + Outdoors
09.2018 - 03.2019
Arkansas State University
High School Diploma -
Nettleton High School
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