Summary
Overview
Work History
Education
Skills
Software
Work Preference
Interests
Work Availability
Timeline
AssistantManager

Ali Samir Zahaf

Miami,FL

Summary

I'm a highly motivated, goal-oriented individual, versed in greeting high volumes of customers and recommending merchandise based on individual requirements. Skilled at completing cash register transactions and maintaining accurate records of all transactions.

I have extensive customer service and sales experience, and I am always willing to improve the buying experience and company profile by trying to ensure that customers leave happy. Consistently recognized for sales performance and excellence in customer service. Organized and reliable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Language

Work History

Freelance Video Editor

Self Employed Services
06.2020 - Current
  • Played a key role in facilitating projects and contributing to every stage of film and video production.
  • Created and reformatted content across various social media and digital platforms.
  • Participated in creative brainstorms for new content and series, social media campaigns and sponsorship initiatives.
  • Partnered with colorists and sound artists to develop the look and feel of each asset.
  • Organized and worked with raw footage from multiple cameras and sources.
  • Delivered edits on time for reviews and final delivery.
  • Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
  • Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
  • Contributed new ideas and looked for ways to improve content editing and processes.
  • Saw concepts through to completion by working to develop final edits, color and other elements in the post-production process.
  • Developed best practice content editing techniques to enhance content performance across social platforms and extend content across traditional platforms.
  • Understand director's artistic vision and maintained alignment with vision throughout the editing process.

Sales Associate

Macy's At The Falls
11.2021 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Maintained current knowledge of evolving changes in fashion.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

No Degree - Psychology

Palmetto High School
Palmetto, FL
05.2021

Skills

  • Verbal and Written Communication
  • Listening Skills
  • Costumer Service
  • Merchandise Display
  • Sales Trends
  • Sound Editing
  • Creative Development
  • Adobe Creative Suite
  • Video Production
  • Image Manipulation
  • Communications and Media
  • Desktop and Laptop Computers
  • Adobe Systems Adobe Creative Cloud
  • Cash Register Operation

Software

Adobe After Effects

Work Preference

Work Type

Part Time

Work Location

On-SiteRemote

Interests

Computer Development

Video editing

Graphic and Sound Design

Computer Engineering

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Macy's At The Falls
11.2021 - 07.2022

Freelance Video Editor

Self Employed Services
06.2020 - Current

No Degree - Psychology

Palmetto High School
Ali Samir Zahaf