Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alia Abu Hamdeh

Dundalk,MD

Summary

I To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Service-oriented driver with [Number] years of experience delivering [Product or Service] to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver [Product or Service] on time. Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention and expansion. Experienced sales team member successful at managing profitable [Type] routes. Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds. Service-oriented and unafraid to tackle challenging targets. Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.

Overview

16
16
years of professional experience

Work History

Dasher

DoorDash
OHIO-MARYLAND
06.2021 - Current
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.

Senior Caregiver

Overseas
Jerusalem, ISRAEL
03.2014 - 10.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported individuals to events and activities, medical appointments and shopping trips.

Hairstylist

SALOON
ISRAEL
07.2010 - 10.2020
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Resolved guest complaints about service or style.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Determined appropriate hair treatments based on conditions and textures.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Counted and documented opening and closing cash amounts daily.
  • Organized sales area and work station to showcase products and boost sales.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Permed, relaxed and bleached hair for customers daily.
  • Distributed business cards outside of salon to generate new business.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Completed in-home services for elderly clients unable to travel to salon.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • IMPORTENT, I WAS WORKING 2 JOBS .

Supervisor

HOTEL
ISRAEL
05.2017 - 11.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Housekeeper

HOTELS
ISRAEL
01.2016 - 04.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

Education

Lakewood High School
Hebron, OH
2002

Skills

  • Inquiry Response
  • Phone Orders
  • Recordkeeping Requirements
  • Mobile Payment Technology
  • Customer Service
  • Basic Housekeeping
  • Delivering Food

Languages

Arabic
Full Professional

Timeline

Dasher

DoorDash
06.2021 - Current

Supervisor

HOTEL
05.2017 - 11.2017

Housekeeper

HOTELS
01.2016 - 04.2017

Senior Caregiver

Overseas
03.2014 - 10.2020

Hairstylist

SALOON
07.2010 - 10.2020

Lakewood High School