ALIA SZESZORAK
Okotoks,Alberta
Summary
Dynamic professional with a strong background in client-focused roles, excelling in sales and service. Proven leadership and exceptional communication skills drive successful outcomes. Adept at risk assessment and technical problem-solving, consistently achieving individual and agency growth goals while fostering client relationships. Proficient in MS Office Suite and various technical applications.
Overview
19
19
years of professional experience
Work History
Commercial Insurance Advisor
Western Financial Group
Okotoks, Alberta
05.2022 - Current
- Proactively complete client reviews and write new business, on a commercial book of business.
- Prospect and up-sell to clients on all lines of business sold.
- Consistently generate quality new business by networking and building Centers of Influence to ensure a consistent stream of referral business.
- Enhance retention through cultivation of strong relationships and delivery of quality advice to prospects and customers for sustainable growth
- Navigate multiple insurance partner online portals to complete customer applications.
- Meet and exceed sales and retention targets.
- Collaborate with insurance company underwriters to ensure evolving guidelines are met.
- Liaise between client and external insurance partners to ensure fair and proper representation for both parties
- Continuous self-development through industry and community engagement, and industry-specific courses.
Ice Director
Brooks Minor Hockey Association
Brooks, AB
10.2019 - 08.2023
- Book and assign all ice times for all Brooks Minor Hockey teams
- Arrange for all ice times needed in out of town arenas
- Deal with the directors from each division and with team personnel to ensure they receive adequate ice time
- Attend all ice user meetings on behalf of Brooks Minor Hockey
- Report activities to the Board of Directors on a monthly basis
Associate Insurance Advisor
Co-operators
Brooks, Alberta
08.2021 - 05.2022
- Sales, service and profitable growth of both personal lines and specialty lines products.
- Advise and recommend coverages and policies that best meet client needs.
- Actively focus on prospecting for all lines of business by identifying and recommending additional products/services that benefit the client.
- Complete front line risk assessment and selection following underwriting guidelines.
- Complete inspections and re-inspections.
- Achieve individual goals for client service, sales, quality and productivity and contribute to the achievement of overall agency sales and growth goals.
- Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.
- Proactively complete client reviews on the auto, home and commercial portfolio.
Medical Laboratory Assistant
Alberta Precision Laboratories
Brooks, AB
10.2012 - 08.2021
- Register patients and order laboratory tests in a timely and efficient manner.
- Collect and process blood specimens using macro and micro phlebotomy techniques safely
- Perform microscopic urinalysis and report results
- Perform QC and maintenance on urinalysis, glucometer equipment
- Assist with pre analytical preparation; spin, aliquot and send out specimens to referral labs
- Communicate effectively and work collaboratively with patients/clients, staff, interdisciplinary team members and personnel from other departments in a fast paced, changing environment
- Train and mentor new employees
Senior Field Engineer/Supervisor
Schlumberger
Red Deer, AB
03.2006 - 09.2012
- Coordinate, set up, deploy and monitor microseismic acquisition during well stimulation
- Train and mentor peers in microseismic
- Acquire, QC and transfer acquired data and databases from remote locations via satellite and real time
- Manage/Supervise wireline truck and crew
- Perform 10K Pump down cased hole logging and perforating services
- Troubleshoot complex technical problems
- Safely handle and destroy explosives
- Deal directly with clients from corporate to field level capacities exhibiting an excellent company image and executing utmost customer satisfaction
Education
Level 2 General Insurance License, Alberta Insurance Council, BC, SK, MB - Insurance And Risk Management
Professional Development Training Center
08-2023
On The Job Training Program - Medical Laboratory Assistant
Medicine Hat Regional Hospital
Medicine Hat, AB10.2012
Diploma - Exploration Information Technology
Southern Alberta Institute Of Technology
Calgary, AB04.2006
Skills
INTERPERSONAL SKILLS
- Excellent communication and active listening skills demonstrated through direct interactions from corporate to field level capacities
- Strong organizational and technical aptitude
- Skilled at prioritizing and completing sensitive tasks efficiently
- Strong leadership skills developed through direct supervisory roles
- Commended for strong work ethic, effective problem-solving skills, and enthusiasm
TECHNICAL/COMPUTER SKILLS
- APPLICATIONS: MS Office Suite, Epic, SeisX, Accumap, ProMax, Fractor, Abadata, Meditech, keyboarding 55 WPM
- OPERATING SYSTEMS: UNIX, LINUX, Windows, MAC
INTERESTS AND HOBBIES
I enjoy the great outdoors and participate in a number of outdoor activities such as hiking, camping, dirt biking and snowboarding, as well as traveling to new places with my family.
Timeline
Commercial Insurance Advisor
Western Financial Group
05.2022 - Current
Associate Insurance Advisor
Co-operators
08.2021 - 05.2022
Ice Director
Brooks Minor Hockey Association
10.2019 - 08.2023
Medical Laboratory Assistant
Alberta Precision Laboratories
10.2012 - 08.2021
Senior Field Engineer/Supervisor
Schlumberger
03.2006 - 09.2012
Level 2 General Insurance License, Alberta Insurance Council, BC, SK, MB - Insurance And Risk Management
Professional Development Training Center
On The Job Training Program - Medical Laboratory Assistant
Medicine Hat Regional Hospital
Diploma - Exploration Information Technology
Southern Alberta Institute Of Technology
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