Aliah Bellon
Auburndale,United States
Summary
Driven and dependable with hands-on experience leading teams and delivering strong customer service. Currently a shift lead managing daily operations, handling customer concerns, and supporting efficient operations. Known for stepping up in strenuous environments, taking initiative, and keeping both team performance and customer experience on point. Looking to continue growing in a role that offers more responsibility and leadership opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Wing Stop
Lakeland
12.2024 - Current
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Monitored food inventory and supplies to prevent waste.
- Trained new employees on food safety protocols and customer service best practices.
Office Assistant
St. Luke's Regional Health Care
Lakeland, FL
01.2024 - 05.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
Crew Member
Wendys Fast Food
Lakeland, FL
02.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Lakeland Senior Highschool
Lakeland, FLSkills
- Flexible schedule
- Training assistance
- POS system operation
- Complaint resolution
- Multitasking Abilities
- Relationship building
- Delegation
Certification
- ServSafe
- CPR & First Aid certified
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Shift Leader
Wing Stop
12.2024 - Current
Office Assistant
St. Luke's Regional Health Care
01.2024 - 05.2024
Crew Member
Wendys Fast Food
02.2022 - 08.2023
High School Diploma -
Lakeland Senior Highschool