Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Aliah Rodriguez

Roswell,NM

Summary

Highly motivated Military Veteran with a Bachelors Degree in Criminology and investigative experience. Two years conducting drug-related and felony level investigations, in conjunction with local law enforcement agencies during global operations overseas. Professional training in rapport building, interview techniques, detailed documentation and de-escalation tactics. Versatility in collaboration with all individuals from diverse backgrounds.


Also experienced with welding techniques and fabrication processes. Utilizes precision and attention to detail to ensure high-quality, durable welds. Strong understanding of safety protocols and effective teamwork, contributing to efficient and safe project completion. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
12
years of professional experience

Work History

Courier

FedEx Express
12.2023 - 08.2024
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Ensured compliance with transportation regulations, maintaining clean driving record.
  • Supported team members during peak times, demonstrating strong teamwork and flexibility.

Military Police Investigator

U.S. Army
02.2020 - 10.2022
  • Trained and experienced in interview and interrogation techniques, and overall proficient skills in interpersonal communication.
  • Conducted victim, witness, and subject interviews.
  • Prepared detailed reports summarizing investigative activity, legal coordination, and any prosecutorial actions taken.
  • Organized and maintained files of all investigative activities.
  • Conducted and improved drug-related investigations, utilizing both overt and covert operations.
  • Demonstrated proactive measures as preventatives for the use, possession, and distribution of controlled substances, in accordance with federal regulations and the Uniform Code of Military Justice.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Collected and preserved evidence by means of crime scene processing, including exposing photographs, creating crime scene sketches, and packaging, labeling, and documenting physical evidence for record.
  • Individual criminal processing, to include biometric fingerprint submission utilizing LiveScan software and collection of DNA samples for retention at the U.S.
  • Army Criminal Investigations Laboratory and the Combined DNA Index System.
  • Acted as Armory assistant to maintain weapons and ammunition within a secure location.
  • Maintained required annual and quarterly licenses, inspections, and documentation for the purpose of storing weapons and ammunition, along with conducting security checks for the facility.
  • Managed 10 or more personnel on a live firing range, including implementing and enforcing safety procedures and protocol, accountability, and maintenance of weapons systems, and administering law enforcement firearm qualification tables on a quarterly basis.

Server

Applebee's Grill + Bar
02.2017 - 11.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Florist Assistant

Smith's Food & Drug Stores
08.2016 - 02.2017
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
  • Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
  • Prepared incoming flower stocks for inclusion in arrangements, bouquets and custom floral requests.
  • Provided customers with courteous, knowledgeable, and efficient service.
  • Implemented creative merchandising techniques for in-store displays that attracted new customers and boosted sales numbers.
  • Developed positive relationships with clients and vendors to boost rapport and trust.

Courtesy Clerk

Lawrence Brothers Supermarkets
08.2012 - 07.2016
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Delivered prompt service to prioritize customer needs.

Education

Certificate - Welding

Danville Community College
Danville, VA
06-2023

Diploma -

U.S. Army Military Police School
05.2021

Small Arms Maintenance for Unit Armorers Certificate, U.S. Army Combined Arms Training Center and -

Central Texas College
03.2021

Military Police One Station Unit Training Diploma, U.S -

Army Military Police
06.2020

Bachelor of Arts - Criminology, Business Management

University of New Mexico
Albuquerque, NM
07.2019

Skills

  • Documentation
  • Interviewing
  • Clear Communication
  • Conflict De-Escalation
  • Strategic Planning
  • Working Independently
  • Time Management
  • Attention to detail
  • Problem-solving
  • Decision-making
  • Analytical thinking

Additional Information

  • Awards , Army Achievement Medal (U.S. Army) received for outstanding and exceptional performance and recognition as the Distinguished Honor Graduate of Basic Combat and Advanced Individual Training class in Fort Leonard Wood, Missouri.

Timeline

Courier

FedEx Express
12.2023 - 08.2024

Military Police Investigator

U.S. Army
02.2020 - 10.2022

Server

Applebee's Grill + Bar
02.2017 - 11.2019

Florist Assistant

Smith's Food & Drug Stores
08.2016 - 02.2017

Courtesy Clerk

Lawrence Brothers Supermarkets
08.2012 - 07.2016

Small Arms Maintenance for Unit Armorers Certificate, U.S. Army Combined Arms Training Center and -

Central Texas College

Military Police One Station Unit Training Diploma, U.S -

Army Military Police

Bachelor of Arts - Criminology, Business Management

University of New Mexico

Certificate - Welding

Danville Community College

Diploma -

U.S. Army Military Police School

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Aliah Rodriguez