Summary
Overview
Work History
Education
Skills
Timeline
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Alianah Delgado

Saginaw,MI

Summary

Barista with over three years at Starbucks and an additional six months at biggby, excelling in time management and problem-solving. Recognized by coworkers and managers for creating a welcoming atmosphere and training new team members effectively. Proven ability to enhance customer satisfaction and boost sales through engaging interactions and attention to detail, ensuring a positive experience even during peak hours. Known for being helpful and supportive both in and outside of work.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
06.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety
  • Promoted a welcoming atmosphere by greeting and conversing with customers
  • Pleasantly interacted with customers during hectic periods to ensure a positive experience
  • Contributed to a positive environment through effective communication and support
  • Cleaned counters, machines, utensils, floors, shelves, bathrooms, drains, ice bins, and more daily
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during all day parts
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction
  • Maintained regular and consistent attendance and punctuality for over three years
  • Helped train new employees, sharing tips and encouragement when things got difficult
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers

Barista Shift Supervisor

Biggby
01.2022 - 06.2022
  • Trained new team members in an encouraging manner
  • Fostered a positive work environment with clear communication, teamwork, and encouragement
  • Built strong relationships with regular customers through patience, remembering preferences, and engaging in friendly conversation
  • Supervised baristas to maintain a well functioning store even in times of stress
  • Boosted sales through the promotion of seasonal beverages without making people feel uncomfortable
  • Restocked and cleaned stations and facilities to maintain a clean work environment

Dog Bather

Golden Paws
08.2021 - 12.2021
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process
  • Carefully clipped nails using gentle approach for anxious pets
  • Successfully calmed anxious pets during the bathing process
  • Followed effective procedures for bathing dogs to remove dirt, loose hair, bugs, and hair mats
  • Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members

Education

Carrollton Public Schools
Carrollton, MI

Skills

  • Time management
  • Attention to detail
  • Team player
  • Friendly and outgoing
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Often early and willing to pick up shifts

Timeline

Barista

Starbucks
06.2022 - Current

Barista Shift Supervisor

Biggby
01.2022 - 06.2022

Dog Bather

Golden Paws
08.2021 - 12.2021

Carrollton Public Schools

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Alianah Delgado