Summary
Overview
Work History
Education
Skills
Certification
SPOKEN LANGUAGES of THE WORLD
AWARDS and RECOGNITION
Timeline
Barista

ALIANET DELGADO

PHLEBOTOMIST-MEDICAL ASSISTANT/HOSPITAL OPERATOR II/SPD/UNIT SECRETARY COORDINATOR
Miami,FL

Summary

Dynamic and Compassionate Professional with extensive outstanding experience at excelling in high-pressure environments.

Proven Expertise in sterilization/decontamination processes, exceptional phone etiquette, and verbal communication skills ensuring patient safety and satisfaction.

A Dedicated Team Player committed to delivering exceptional quality service and maintaining meticulous attention to detail in all tasks and surroundings.

Committed to patients', families, staff, visitors, and guests. Expertise in going above and beyond the limits by facilitating efficient operations in assisting RN, LPN, PCT, CNA/CA, Physicians/Residents, Phlebotomist, in a Hospital Medical Healthcare setting with a strong production background. Focused and determined on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping the the atmosphere moving smoothly and successfully.

-A Smile, A Laugh, A Hug, A Kind Gesture Makes A Difference In Any-One's Life...No Matter Whom It May Be. -A.Delgado

Overview

25
25

BEAUTIFUL YEARS to this JOURNEY of ongoing DEDICATION and LOVE.

Work History

OPERATOR II/TELECOMMUNICATION OPERATOR

MOUNT SINAI MEDICAL CENTER
03.2025 - 10.2025
  • Answer Inbound/Outbound calls, pages, and codes in a precise timely accuracy.
  • Log Data Code Reports and Pagers (date, time,description, type of code, etc.).
  • Tone of Voice Expressing Positive and Heartfelt Compassion.
  • Be The Eyes, Ears, and Voice of The Whole Hospital in Guidance/Support to family, visitors, staff to the best direction they need.
  • HIPAA, OSHA, JCAHO

PRE-LOADER and PACKAGE HANDLER/DRIVER'S HELPER

UPS
11.2024 - 12.2024

SEASONAL HELPER

  • Pre-Loading Packages weighing up to 50-70 pounds on convey or belts to transport items to the trucks.
  • Package Handling in Helping Driver's to deliver Commercial and/or Residential areas.
  • Knowledgeable on using Board/Map is as follows:
  • Take Photo of Package/Envelope
  • Signature Request/Signature Notice:(Sorry, we missed you).
  • C.O.D. (Cash On Delivery)
  • Deliver Packages/Envelopes with Care and Respect.
  • Excellent and Professionalism on Customer Service.

O.R. SURGICAL INSTRUMENT PROCESSOR/CASE HANDLER

MOUNT SINAI MEDICAL CENTER/SKOLNICK SURGICAL TOWER
09.2022 - 05.2023

STERILIZATION

  • Conduct Gravity Test and Bowie-Dick Test.
  • Operate Autoclave Sterilization Machinery process with Biological Test matching same LOT Number of each Load and Cycle, Julian Date, making sure Locks and Filters are placed before Sterilization Process. (STEAM/STERRAD)
  • Detailed Orientated of all supplies, trays, etc. -Classified to correct specific name on container and tags.
  • -Color Coordinated Tag: Specific Area of the Body/Surgery.

DECONTAMINATION

  • Professionally Fast-Paced Detailed and Organized in cleaning decontaminated surgical instruments and amongst other equipments.
  • Disassembling and Inspection thoroughly of Storz camera, vendor/loaners, surgical instruments, Zero (0) to 30 Degree Da Vinci Scopes, etc. and Da Vinci Arms (placed in Ultrasonic Washer...most are handwash then placed in the dryer.
  • Inspect All Surgical Instruments/Equipment for no blood, tissue, etc. residue.
  • Expert in Detailed Disinfecting all surface areas for the next shift.
  • Developed expertise in various processing systems for increased efficiency and accuracy.

STERILE PROCESSING TECHNICIAN

HCA-KENDALL REGIONAL HOSPITAL
02.2022 - 06.2022
  • High Levels of Accuracy and Efficiency in Record-Keeping, Logging Sterilization Cycles and Equipment.
  • Expert on Maintaining Clean and Organized Sterile Processing Areas to Prevent Contamination of Surgical Instruments and Equipment/Implants.
  • Operation of Autoclave Sterilization Process through Biological Test-Implant Trays (screws, plates, etc.) Mesh Trays, etc.
  • Attention to Techniques of Censitrac Systems, Sterrad, Steris, Getinge, Ultrasonic Washers (Da Vinci Endoscopes, Flexiscopes), batteries/cables, cameras, etc.
  • Detailed in Decontamination Area in Cleaning Thoroughly in each Surgical Instrument(s) making sure no residue of bone, blood, tissue, etc.
  • Prepare/Handling Surgical Instrument Tray(s) for the Next Case.

PERSONAL CAREGIVER/HOMEMAKER AIDE

GT INDEPENDENCE/SUNSHINE HEALTHCARE
04.2019 - 06.2022
  • Provided Assistance in Daily Living Activities as in and out of bed/bathing, diaper change, dressing, going to physical therapy, and medical appointments (glucose testing, diabetic medication and injection administration).
  • Maintained Clean, Safe, and Professionally-Organized Patient Environment.
  • Supporting Patient Mobility, Observation as well as Reminding for Encouragement.
  • Provided Safe Environment for Mobility with Walker in Personal and/or Public Spaces.
  • Housework, Laundry, Meal Preparation.

(PATIENT: My grandmother. Dx: dementia/early stages of alzheimer's, diabetic.

Treatment: shingles. She passed away).

PERSONAL CAREGIVER/HOMEMAKER AIDE

STAYWELL/CONSUMER DIRECT
03.2015 - 04.2019
  • Assisting Patient in bed baths/diaper change, dressing, and Pureed/Liquid Meals (beginning oral feeds...turnover to G-Tube feedings).
  • Accordingly Detailed to Patient's Health Maintenance (pacemaker, woundcare, G-Tube, medication administration (oral and /or injection).
  • Support Patient Mobility with a Lift and Observation During Sleep...RR, BP, HR, Pulse Oximetry, etc.
  • Housework, Laundry, and Meal Preparation.

(PATIENT: My grandfather. Dx: lower extremity left leg amputee, left side paralyzed-Stroke with speech impairment-after stroke, pacemaker, G-Tube. He passed away)

UNIT SECRETARY COORDINATOR

MIAMI CHILDREN'S HOSPITAL/NICKLAUS CHILDREN'S HOSPITAL
01.2009 - 04.2017
  • Expertise in Phone Etiquette by answering multiple lines and 3 phones, extremely prompt in codes, chart orders to telephone orders to STAT orders. All in a precise efficient time.
  • Professionally Detailed Orientated of Operational Requirements with administrative tasks request by Director of Unit/Department.
  • Covering Assignments as well as Patients': 1 to 3 Units to All 8 Units of the Hospital.
  • Monitoring Central Station of heart rate, respiratory rate, pulse oximetry, (ECG/EKG-12 Lead Tracing).
  • Excellent Computer and Printer Literacy (Typing 35wpm)
  • Check-In/Check-Out: Admission/Discharge
  • Pick-Up/Drop-Off: Medication (non-narcotics). Lab Work (collection tubes)/plasma, blood, PKU's, etc.
  • Pharmacy Prescriptions for In-House Patient's.
  • Provide Signature Requested for Consent, DNR, etc.

EQUIPMENT TECHNICIAN II-TECHNICAL SUPPORT

MIAMI CHILDREN's HOSPITAL/NICKLAUS CHILDREN's HOSPITAL
06.2002 - 01.2009
  • Making Rounds throughout the whole Hospital Units for Soiled-Contaminated Patient Equipment.
  • Cleaning, Disinfecting, and Sterilizing Equipment with OSHA and MSDS Requirements.
  • Delivery of Medical Equipment: CCPD, O2-Sat Monitor, Brest Pump, Micro/Macro Pump, Morphine Pump, etc.
  • Orders of Specialty Beds: KCI, Hillrom, Bariatric Beds/Wheelchairs, etc.
  • Equipment Orders: VACC-Machine, DVT Machine, Hypothermia Machine, etc.
  • Streamlined Equipment Calibration Programming: Setting(s) for the next case to be programmed of specific time, date, library memory, codes to reprocess and start from zero (0). Enhancing Productivity.

JOB COACH

DADE-COUNTY PUBLIC SCHOOLS/PROJECT VICTORY PROGRAM
08.2000 - 06.2008
  • High School Program to Help, Guide, and Support Learning Disability/Hearing Impaired, Wheelchairbound, Blind Student's, to gain Experience in a Work Environment and Employable Skills.
  • Conduct Rounds to ensure student's are at task. Also, I stay with the student(s) to assist with any questions on what he/she is assigned to.
  • Hands-On Training and Educating Student's on becoming a successful employee.

PROJECT VICTORY a program dedicated to bringing back the self-esteem and self confidence in a special child's life. Making a difference to one student can bring more inspiring possibilities to so many more. -AD

Education

PHLEBOTOMIST DIPLOMA - PHLEBOTOMY

CAMBRIDGE COLLEGE of HEALTHCARE And TECHNOLOGY
1000 Park Centre Blvd. Suite#112 Miami Gardens, FL
04.2026

CERTIFICATION: CENTRAL STERILE PROCESSING - CENTRAL SERVICE TECHNICIAN COURSE

STERILE PROCESSING CAREER INSTITUTE
3100 SW 62nd AVENUE MIAMI, FL 33155
08.2008

High School Diploma -

MIAMI CORAL PARK SENIOR HIGH SCHOOL
8865 SW 16th STREET MIAMI, FL 33165
08.1997

Skills

  • Team Player that goes above and beyond in attention to detail to efficient multi-tasking success
  • Professional Phone Etiquette with exceptional customer service attention and superb quality
  • Excellent Communication Skills with a touch of positiveness and heartfelt compassion
  • Computer Proficiency and Technology of pagers, codes, and alarm operations Machine Operation combined with Attention to Detail
  • Active Listening and Encountering being in the person's shoes of the time of despair and/or moment of joy
  • Very-Fast Pace and Accuracy
  • Fast Learner and Deep Focus on Continuing Education
  • Always and Forever positivity, friendly demeanor, and a smile that'll always make it shine for any situation given -Problem Solver to The Rescue!

Certification

AMERICAN HEART ASSOCIATION

BLS-BASIC LIFE SUPPORT

ISSUED: 10/29/2025

EXPIRES: 10/29/2027

PROGRAM: CPR and AED

CPR CERTIFICATION: FIRST AID

ISSUED: 10/28/2025

EXPIRES: 10/28/2027

BLOODBORNE PATHOGENS (BBP)

ISSUED: 10/28/2025

EXPIRES: 10/28/2027

CERTIFIED

  • OSHA
  • AAMI
  • MSDS/PPE
  • EPA
  • EMATALA
  • HIPAA

COMPUTER LITERCY SKILLS

  • AS400
  • eCW-EHR
  • EMR
  • MEDI-TECH
  • DATA INPUT
  • CERNER
  • EPIC

OTHER

  • Printers
  • CPI -BLUE CARD

ISSUED: 11/25/19

EXPIRES: 11/30/2020

SPOKEN LANGUAGES of THE WORLD

Spanish
Native or Bilingual
English
Native or Bilingual

AWARDS and RECOGNITION

MOUNT SINAI MEDICAL CENTER/SKOLNICK SURGICAL TOWER

SPD

**EMPLOYEE OF THE MONTH (APRIL)

MESSAGE: She brings positive vibes to SPD. She is very helpful.

You deserve this HEART because You are a fantastic Tech. You bring right to the department along with your smile.

-Brian SPD Tech. 04/25/2023

**Photo Attached to Resume. Other Upon Request.

Timeline

OPERATOR II/TELECOMMUNICATION OPERATOR

MOUNT SINAI MEDICAL CENTER
03.2025 - 10.2025

PRE-LOADER and PACKAGE HANDLER/DRIVER'S HELPER

UPS
11.2024 - 12.2024

O.R. SURGICAL INSTRUMENT PROCESSOR/CASE HANDLER

MOUNT SINAI MEDICAL CENTER/SKOLNICK SURGICAL TOWER
09.2022 - 05.2023

STERILE PROCESSING TECHNICIAN

HCA-KENDALL REGIONAL HOSPITAL
02.2022 - 06.2022

PERSONAL CAREGIVER/HOMEMAKER AIDE

GT INDEPENDENCE/SUNSHINE HEALTHCARE
04.2019 - 06.2022

PERSONAL CAREGIVER/HOMEMAKER AIDE

STAYWELL/CONSUMER DIRECT
03.2015 - 04.2019

UNIT SECRETARY COORDINATOR

MIAMI CHILDREN'S HOSPITAL/NICKLAUS CHILDREN'S HOSPITAL
01.2009 - 04.2017

EQUIPMENT TECHNICIAN II-TECHNICAL SUPPORT

MIAMI CHILDREN's HOSPITAL/NICKLAUS CHILDREN's HOSPITAL
06.2002 - 01.2009

JOB COACH

DADE-COUNTY PUBLIC SCHOOLS/PROJECT VICTORY PROGRAM
08.2000 - 06.2008

PHLEBOTOMIST DIPLOMA - PHLEBOTOMY

CAMBRIDGE COLLEGE of HEALTHCARE And TECHNOLOGY

CERTIFICATION: CENTRAL STERILE PROCESSING - CENTRAL SERVICE TECHNICIAN COURSE

STERILE PROCESSING CAREER INSTITUTE

High School Diploma -

MIAMI CORAL PARK SENIOR HIGH SCHOOL
ALIANET DELGADOPHLEBOTOMIST-MEDICAL ASSISTANT/HOSPITAL OPERATOR II/SPD/UNIT SECRETARY COORDINATOR