Alianna Valdes
Miami,FL
Summary
Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families and colleagues.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Bedrosians Tile & Stone
Miami, FL
01.2018 - Current
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
Clinical Experience
Greenglade Elementary School
Miamisburg, FL
09.2023 - 04.2024
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Utilized technology-based learning tools to enhance classroom instruction.
- Supported English Language Learners by providing additional resources tailored towards their specific needs.
- Differentiated instruction according to student skill level.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Enhanced lessons with smart board technology, iPads and computers to address common core goals.
Clinical Experience
Joe Hall Elementary School
Miami, FL
09.2022 - 04.2023
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Utilized technology-based learning tools to enhance classroom instruction.
- Utilized behavior management skills to foster environment conducive to student learning.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Clinical Experience Hours
Mini Me Learning Center
Miami, FL
01.2022 - 04.2022
- Developed and implemented lesson plans based on curriculum objectives.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Utilized technology-based learning tools to enhance classroom instruction.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Supported English Language Learners by providing additional resources tailored towards their specific needs.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
Education
Associate of Arts - Early Childhood Education
Miami Dade College
Miami, FL12-2024
Skills
- Small Group Instruction
- Classroom Instruction
- Student Engagement
- Creative lesson planning
- Data-Driven Instruction
- Effective listening
- Motivating students
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Clinical Experience
Greenglade Elementary School
09.2023 - 04.2024
Clinical Experience
Joe Hall Elementary School
09.2022 - 04.2023
Clinical Experience Hours
Mini Me Learning Center
01.2022 - 04.2022
Customer Service Representative
Bedrosians Tile & Stone
01.2018 - Current
Associate of Arts - Early Childhood Education
Miami Dade College
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