Aliayah Saldivar
Wichita Falls
Summary
Dynamic professional with a proven track record in account administration and exceptional customer relationship development, notably at Clinics Of North Texas. Excelled in enhancing client satisfaction and streamlining document management processes. Skilled in Microsoft Office and known for outstanding communication and problem-solving abilities, contributing to significant team productivity improvements.
Overview
2
2
years of professional experience
Work History
Account Specialist
Clinics Of North Texas
08.2024 - Current
- Adhered to standards of quality and service as well as all compliance requirements.
- Set up new customer accounts and updated existing profiles with latest information.
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Responded to inquiries from callers seeking information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
FOH Team Member
Chic-Fil-A
06.2023 - 08.2024
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Answered customers' questions, recommended items, and recorded order information.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
Paraprofessional
Olney Elementary School
01.2024 - 06.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Education
No Degree - Nursing
Vernon College
Wichita Falls, TX12-2026
High School Diploma -
Graham High School
Graham, TX05-2022
Skills
- Account administration
- Customer relationship development
- Document management
- Microsoft office proficiency
- Schedule coordination
- Excellent communication
- Decision-making
- Team building
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Account Specialist
Clinics Of North Texas
08.2024 - Current
Paraprofessional
Olney Elementary School
01.2024 - 06.2024
FOH Team Member
Chic-Fil-A
06.2023 - 08.2024
No Degree - Nursing
Vernon College
High School Diploma -
Graham High School
Similar Profiles
Amber TerrellAmber Terrell
Medical Assistant Intern at Clinics Of North TexasMedical Assistant Intern at Clinics Of North Texas
Keri PayneKeri Payne
CMA at Clinics Of North TexasCMA at Clinics Of North Texas
Tara TaylorTara Taylor
Patient Service Rep/Authorizations at Urology Clinics of North TexasPatient Service Rep/Authorizations at Urology Clinics of North Texas
Laynie BrogdonLaynie Brogdon
Flight Chief at Education and TrainingFlight Chief at Education and Training
Joshua ChronosJoshua Chronos
Paraprofessional at Burkburnett ISDParaprofessional at Burkburnett ISD