Shameka Foster
Dallas,TX
Overview
27
27
years of professional experience
Work History
Home Health Aide
Cornerstone Health Care
03.2023 - Current
- Delivered exceptional room service experiences to guests, ensuring timely and accurate order fulfillment.
- Maintained cleanliness and organization of service areas to enhance operational efficiency.
- Collaborated with kitchen staff to coordinate food preparation and delivery processes effectively.
- Adapted quickly to changing guest needs, providing personalized service recommendations.
- Assisted in training new team members on service standards and operational procedures.
- Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
- Supported inventory management efforts, regularly stocking supplies as needed to maintain seamless room service operations.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Maintained clean and safe work environment.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Administered medications following prescribed schedules and guidelines.
Receptionist
Golding Royality
01.2019 - 12.2025
- Billing and Payroll
- Coordinated and streamlined scheduling activities to ensure timely service delivery.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Managed allocation of home health nursing staff and attendants to meet client needs effectively.
Caregiver
Goshen Health
08.2018 - 07.2025
- planAssisting the elderly with active daily living
- Medication reminder
- Light housekeeping
- Companionship
- Following the care plan
Guest Service Supervisor
Sunset Beach Resort
07.2010 - 09.2014
- Supervisor (Team Lead)
- Set weekly schedule
- Check-in and Check-out VIP Guest
- Email Groups before arrival
- Make dinner restaurants
- Book tours
- Upsell private dinner and function
- Upsell room upgrade
- Make sure shift is covered
- Make sure all restaurants report hand over
- Do return private functions
- Make rooms are ready upon arrival
Accountant
Ssp Caribbean
04.2009 - 05.2010
- Handle day sales income
- Balance of all employees
- Daily deposit to the bank
- Balance all cash bags and drawers
Wedding Planner/Sales Agent
SANDALS MONTEGO BAY
01.2004 - 03.2009
- Make dinner reservations
- Up sell private dinner and function
- Up sell room upgrade
- Wine sales
- Handle guest complains
- Do commet card
- Do private function and site inspection
- Wedding planner
- Attend sales meetings
Server/Bartender
Aldeez Restuarant & Sport Bar
02.2015 - 2020
- Provided exceptional customer service in fast-paced restaurant environment.
- Assisted with food preparation and presentation to enhance guest experience.
- Managed cash register and processed payments efficiently during busy shifts.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Trained new servers on operational procedures and customer service best practices.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Room Service Server
Grand Lido Negril
01.1999 - 2002
- Delivered exceptional room service experiences to guests, ensuring timely and accurate order fulfillment.
- Maintained cleanliness and organization of service areas to enhance operational efficiency.
- Collaborated with kitchen staff to coordinate food preparation and delivery processes effectively.
- Adapted quickly to changing guest needs, providing personalized service recommendations.
- Assisted in training new team members on service standards and operational procedures.
- Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
- Supported inventory management efforts, regularly stocking supplies as needed to maintain seamless room service operations.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Maintained clean and safe work environment.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
College Degree - Hospitality Management
Western hospitality institutions
St James2009
Associate Degree Accounting - Accounting
Brown's town community College
St ann2003
High school diploma - Business
Cedric titus high school
Jamaica1998
Skills
- Accounting
- Accounts Payable
- Upselling
- Accounts Receivable
- General Ledger Accounting
- Guest Services
- Journal Entries
- Leadership
- Hotel experience
- Supervising experience
- Customer service
- Multi-line phone systems
- Home care
- Cash handling
- Banking
- Office manager experience
- Shipping & receiving
- Restaurant experience
- Serving
- Typing
Timeline
Home Health Aide
Cornerstone Health Care
03.2023 - Current
Receptionist
Golding Royality
01.2019 - 12.2025
Caregiver
Goshen Health
08.2018 - 07.2025
Server/Bartender
Aldeez Restuarant & Sport Bar
02.2015 - 2020
Guest Service Supervisor
Sunset Beach Resort
07.2010 - 09.2014
Accountant
Ssp Caribbean
04.2009 - 05.2010
Wedding Planner/Sales Agent
SANDALS MONTEGO BAY
01.2004 - 03.2009
Room Service Server
Grand Lido Negril
01.1999 - 2002
College Degree - Hospitality Management
Western hospitality institutions
Associate Degree Accounting - Accounting
Brown's town community College
High school diploma - Business
Cedric titus high school