Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alica Morris

Harwell

Summary

Motivated and detail-oriented professional seeking to launch a career in real estate. Adept at building relationships, understanding client needs, and delivering exceptional customer service. Eager to apply strong organizational, communication, and negotiation skills to help clients achieve their property goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Kennel Owner and Breeder

Checkered Flagged Poms
02.2011 - 10.2022
  • Delivered exceptional customer service, fostering strong client relationships and ensuring satisfaction
  • Successfully Marketed Business by Designing and Building Websites and Social Media accounts to grow business
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Generated revenues yearly and effectively capitalized on industry growth.

Tanning Salon Owner

Electrifying Tan Inc
02.2002 - 06.2010
  • Managed communication with clients, demonstrating professionalism and empathy in resolving issues
  • Leveraged advertising platforms to enhance marketing efforts, growing sales from $60K to over $700K annually
  • Lead expansion efforts growing from 1 location to 3 locations
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
  • Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
  • Maintained daily, monthly, and quarterly records of costs and revenue.
  • Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented a loyalty program to reward frequent customers, encouraging repeat business and word-of-mouth referrals.
  • Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
  • Mentored salon staff through regular training sessions and performance evaluations, fostering professional growth.
  • Oversaw the maintenance of salon equipment to ensure optimal functionality while minimizing downtime due to repairs.
  • Recruited top talent for the salon team by conducting thorough interviews and assessing applicants'' skills against job requirements accurately.
  • Organized employee shifts and took peak times and seasonality into consideration.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.

Education

Real Estate Certification -

Colibri Real Estate

Skills

  • Client Relationship Management
  • Excellent Communication & Interpersonal Skills
  • Decision-making
  • Strong Negotiation Abilities
  • Detail-Oriented & Organized
  • Digital Marketing & Social Media
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Marketing
  • Time management

Certification

  • Colibri Real Estate 75 Hour Georgia Sales Person Pre-License Course

Timeline

Kennel Owner and Breeder

Checkered Flagged Poms
02.2011 - 10.2022

Tanning Salon Owner

Electrifying Tan Inc
02.2002 - 06.2010

Real Estate Certification -

Colibri Real Estate

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Alica Morris