Alicanne Therien
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Detail-oriented professional with experience maintaining data confidentiality and complying with company policies and standards. Able to work efficiently under pressure and manage multiple tasks simultaneously. Adept in quickly learning and adapting to new software and systems. Dedicated individual experienced in providing assistance to the elderly, disabled, and dementia patients. Skilled in developing personalized careplans, providing companionship, and providing a safe and comfortable living environment. Proven ability to manage household tasks such as meal preparation, housekeeping, and medication reminders. Committed to providing a safe and comfortable environment for clients, while maintaining their independence and dignity. Proven ability to liaise with families and health care professionals to ensure optimal care for clients. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.
Overview
10
10
years of professional experience
Work History
Caregiver/Companion
Frauenglass Household
07.2024 - Current
- Provided compassionate care to clients, ensuring comfort and well-being.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Companion/Caregiver/Scheduling Coordinator
ICare Companion Services
11.2023 - 09.2024
- Encouraged independence by helping residents complete tasks within their abilities while providing assistance when needed.
- Observed changes in client's condition or behavior and reported to supervisor.
- Demonstrated patience and compassion when dealing with challenging behaviors associated with dementia or mental illness.
- Provided companionship and emotional support to elderly clients, demonstrating empathy and understanding.
- Assisted clients with daily living activities such as bathing, grooming, dressing and toileting.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Developed and implemented scheduling protocols, improving workflow consistency for the company.
- Improved customer care by regularly reviewing staff skills, availability, and workload distribution.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Caregiver/Companion
McGlamry Household
01.2021 - 08.2023
- Provide compassionate companionship to patient and ensure quality of life
- Distribute medication and check vital signs
- Medical care, senior care, and wound care
- Time management
- Ensure personal hygiene and grooming of patient
- Dress and reposition immobile patient
- Transport patient to appointments
- Prepare meals and feed patient
- Changing of colostomy bag
Order Picker/Forklift Operator/Floor Manager
Amazon
10.2020 - 02.2021
- Forklift certified
- Operating heavy equipment
- Perform safety checks on equipment
- Retrieve customers' orders in perfect condition and ensure customer satisfaction
- Lifting heavy objects
- Inventory control
- Maintain a fast pace while making sure area is safe and efficient
- Managed and instructed coworkers of duties
- Inspected bins for safety, quality, and quantity
- Operation of computer programs
- Product knowledge
- Detail oriented
- Ability to multitask
- Problem solving and communicating with fellow employees
- Checked system for errors and corrected them accordingly
Order Picker/Forklift Operator
Amazon
11.2019 - 01.2020
- Forklift certified
- Operating heavy equipment
- Retrieve customers orders in perfect condition and ensure customer satisfaction
- Lifting heavy objects
- Perform safety checks on equipment
- Maintain a fast pace while making sure my area was safe and efficient
- Inventory control
Cleaner
Clean Living
12.2015 - 05.2017
- Clean and maintained customer's homes
- Daily Housekeeping chores and maintain sanitation
- Sweeping, mopping, and vacuuming
- Dusting and wiping down furniture, cabinets, etc
- Washing of baseboards, walls, floors, etc
- Bleaching and cleaning of bathrooms (toilets, tubs, showers, etc.)
- Detail Oriented
- Insuring that the customer's needs were met and exceeded
Companion
Klein Household
01.2017 - 04.2017
- Perform household tasks
- Senior care, personal care, and wound care
- Cook and prepare meals
- Wash and fold laundry
- Cleaned wounds
- Provided assistance to and from restroom when needed
- Condition assessment
- Attended to animals and home while patient was absent
Waitress/Cashier
Mike's Hotdogs Inc
09.2016 - 02.2017
- Clerical experience, use of cash register, handling cash, and running credit card machine
- Prepare and serve food and beverages
- Answer phone calls and provide proper telephone etiquette
- Ensure customer satisfaction
- Written and Verbal communication
- Product management and Inventory control
- Hospitality
- Clean dining area, kitchen, restrooms, and entire restaurant ensuring regulated sanitation
- Train new employees
Caregiver/Personal Assistant
Hopewell Household
05.2016 - 07.2016
- Overnight care of elderly/senior care and wound care
- Ensure good personal hygiene of patient
- Grocery shopping and run misc errands
- Driving elderly to appointments
- Manage Schedules
- Completed computer work, and typing for patient/ personal assistant
- File documents and Write Transcripts using Microsoft and other computer programs
- Data entry and management
- Assisted in preparing and planning events
Education
High School Diploma -
Crawford County High School
Roberta, GA05.2008
Skills
- Knowledge of various Microsoft Excel features, functions, and formulas
- Administrative assistant/receptionist
- Data Confidentiality
- Patient Care
- Dependable and Responsible
- Using basic scheduling and organizational skills
- Documentation and Filing
- Companionship and Emotional Support
- Compassionate Communication
- Verbal and Written Communication Skills
Timeline
Caregiver/Companion
Frauenglass Household
07.2024 - Current
Companion/Caregiver/Scheduling Coordinator
ICare Companion Services
11.2023 - 09.2024
Caregiver/Companion
McGlamry Household
01.2021 - 08.2023
Order Picker/Forklift Operator/Floor Manager
Amazon
10.2020 - 02.2021
Order Picker/Forklift Operator
Amazon
11.2019 - 01.2020
Companion
Klein Household
01.2017 - 04.2017
Waitress/Cashier
Mike's Hotdogs Inc
09.2016 - 02.2017
Caregiver/Personal Assistant
Hopewell Household
05.2016 - 07.2016
Cleaner
Clean Living
12.2015 - 05.2017
High School Diploma -
Crawford County High School