Alice Bushey
Anchorage,AK
Summary
Professional with experience in point-of-sale management and customer service. Successfully managed transactions with accuracy while collaborating with team members to improve service quality. Developed strong customer relationships through effective education on promotions and loyalty programs, contributing to repeat business. Maintained a clean workspace and supported training initiatives for new staff, ensuring adherence to company policies and procedures.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Chevron
Acnhorage, Alaska
06.2023 - 05.2025
- Managed transactions using point-of-sale systems accurately and efficiently.
- Collaborated with team members to enhance customer service quality.
- Educated customers on promotions and loyalty programs effectively.
- Maintained a clean and organized workspace for optimal customer experience.
- Supported training of new staff in company policies and procedures.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
GED -
Eagle River
Eagle River, AK01-2013
Skills
- Point-of-sale management
- Customer education
- Transaction accuracy
- Team collaboration
Timeline
Customer Service Representative
Chevron
06.2023 - 05.2025
GED -
Eagle River