Alice Doelker
State College,PA
Summary
Dedicated professional with a history at State College Area School District, excelling in fostering positive environments and ensuring safety. Demonstrates exceptional communication and safe driving practices, enhancing passenger wellbeing and operational efficiency. Achieved notable improvements in punctuality and customer satisfaction, showcasing reliable and customer-oriented service.
Overview
16
16
years of professional experience
Work History
School Bus Driver
State College Area School District
State College, PA
03.2011 - 03.2024
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Front Desk Receptionist
Sutliff Auto Group
State College, PA
10.2008 - 03.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
Home Care Aide
Home Instead Senior Care Home
State College, PA
06.2008 - 09.2012
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Education
Military Basic Training - Military
United States Navy
Great Lakes, IL11.1994
Highschool Diploma - Business
State College Area High School
State College, PA06.1994
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Special needs assistance
- Safety equipment usage
- Punctuality
- Customer-oriented
Timeline
School Bus Driver
State College Area School District
03.2011 - 03.2024
Front Desk Receptionist
Sutliff Auto Group
10.2008 - 03.2011
Home Care Aide
Home Instead Senior Care Home
06.2008 - 09.2012
Military Basic Training - Military
United States Navy
Highschool Diploma - Business
State College Area High School