Alice Fox
Kent
Summary
Enthusiastic and reliable professional with extensive experience in anticipating customer needs, addressing complaints and resolving issues in timely manner. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Student Employee
Kent State University Libraries
08.2023 - Current
- Worked closely with library databases such as Sierra, OhioLINK, KentLINK, WorldCat, and more.
- Worked efficiently to handle routine office needs and important tasks for special projects.
- Regularly assisted patrons in directional, technological, and reference questions.
- Built positive relationships with both faculty and peers, contributing to an inclusive campus culture.
Student Research Assistant
Kent State University
05.2024 - 08.2024
- Enhanced research accuracy by diligently collecting and analyzing data from various sources.
- Managed project deadlines effectively by prioritizing tasks according to urgency and importance.
- Assisted in the completion of research projects, conducting literature reviews and gathering relevant information.
Server/Cashier/Manager
Dairy Duchess
03.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple stations simultaneously without compromising service quality.
- Cooked and served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor's degree - History
Kent State University
Kent, OH05-2027
High School -
John Glenn High School
New Concord, OH05.2023
Skills
- Leadership and management
- Strong work-ethic
- Computer skills
- Information literacy
- Fluent in French
- Research and analysis
- Customer service
- Verbal and written communication
Timeline
Student Research Assistant
Kent State University
05.2024 - 08.2024
Student Employee
Kent State University Libraries
08.2023 - Current
Server/Cashier/Manager
Dairy Duchess
03.2021 - 08.2023
Bachelor's degree - History
Kent State University
High School -
John Glenn High School
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