Adaptable and student-focused professional with experience in various academic settings. Strengths include effective communication, collaborative team work and problem-solving abilities. Demonstrated ability to efficiently manage tasks while supporting student services and contributing to institutional objectives. Significant contributions made in previous roles through fostering positive relationships, enhancing operational efficiency, and promoting student success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Employee
Kleiner
Grand Rapids
01.2024 - 04.2024
Ensured positive customer experience
Optimized workflow for food preparation
Spearheaded initiatives to enhance customer service and satisfaction in the hospitality industry.
Front Desk Manager
Sibar Dental Care
Vijayawada, Andhra Pradesh , India
03.2022 - 04.2023
Oversee Daily Operations: Ensure seamless workflow for patient check-ins and check-outs, maintaining efficiency and satisfaction.
Staff Training and Supervision: Train, supervise, and schedule front desk team members, fostering a collaborative environment dedicated to exemplary patient care.
Policy Development: Develop and implement office policies and procedures to streamline operations, improving patient satisfaction and staff efficiency.
Patient Interaction: Handle patient inquiries, complaints, and scheduling conflicts with professionalism and empathy, resolving issues promptly to enhance patient experience
Records Management: Manage patient records meticulously, ensuring strict adherence to HIPAA regulations and dental office standards to safeguard patient confidentiality.
Collaboration with Clinical Teams: Work closely with dental providers and clinical staff to coordinate patient appointments and treatment plans effectively, ensuring seamless patient care delivery.
Inventory and Resource Management: Monitor office supplies and equipment inventory, coordinating orders and maintenance as necessary to support daily operations and ensure uninterrupted service.
Education
Bachelor of Dental Surgery - Dentistry
Dr. S & N Siddhartha Institute of Dental Sciences
Vijayawada , India
02-2023
Health Informatics & Bioinformatics
Grand Valley State University
Grand Rapids, MI
Skills
Strong leadership and team development abilities
Proficiency in dental office management software and systems
Excellent communication and interpersonal skills
Detail-oriented with a focus on organizational efficiency
Executes tasks with discretion and confidentiality
Skilled in managing the main office phone line
Welcomes and assists visitors with a friendly demeanor
Proficient in Microsoft Office, including Word and Excel
Supports special projects with enthusiasm
Assists in maintaining office organization
Affiliations
Passionate dancer
Enjoys playing badminton
Yoga enthusiast
Accomplishments
Received numerous awards for Paper and Poster presentations at conferences.
Recognized with awards for dance performances in various shows.