Alice Goodson
Corpus Christi,TX
Summary
Forward-thinker with solid history in business development. Strong leadership, logistical and social skills resulted in low attrition and high productivity. Positive outlook and excellent problem-solving skills led to increased morale and improved working conditions for employees. Talented professional with expert sales and marketing talents. Composed persona known for having excellent drive. Insightful and gracious with over 25 years of customer service experience.
Overview
27
27
years of professional experience
Work History
Company Owner
MG Sitescapes, LLC
Corpus Christi, TX
09.2009 - Current
- Managed up to 8 employees by supervising daily tasks in my Commercial Landscape which I transitioned into a hauling/trucking company.
- Holder of TWIC card (exp. 9/16/2025), CDL, Class A and passed HAZ MAT and Tanker test on 3/24/22 with finger printing appointment on 5/2/2022.
- Recruited, hired and trained initial personnel. Created employee handbook, implemented safety guidelines and meetings. Worked closely with local TX Workforce Commission and temporary employment agencies when needed.
- Followed government protocols as most projects were for the city and state, i.e., received HUB, 8(a), women/minority owner business certifications. As well as processed employees through E-verify.
- Interacted well with developers and contractors to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Property Manager
Hamilton Valley Management
Cameron, Texas
09.2016 - 12.2018
- Oversaw management of two properties while providing general service to tenants.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office and per government regulations and always met their stringent deadlines.
- Organized weekly and monthly activities to encourage residents to gather and create and lifestyle of community. Arranged local 4-H speaker for monthly wellness discussion groups well as other health professions to speak.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Developed and executed plan to achieve and maintain 100% rate of occupancy.
- Developed, reviewed and submitted property operating and capital budgets.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Executive Administrative Assistant
Kitson & Partners
Pt. Charlotte, Florida
07.2007 - 09.2009
- Worked directly with Director of Babcock Ranch, who managed the preserved working ranch land (73,000 acres) for the State of Florida.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Assisted in documentation and correspondence regarding some mitigation issues on property.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Retail Sales Manager
Macy's/ Limited Corp.
Pt. Charlotte, Florida
06.1995 - 08.2005
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization. Managed day-to-day staffing and handled scheduling for all store employees ranging from 15-75 employees depending on time of year.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained team members in successful strategies to meet operational and sales targets.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales which resulted in attaining sales goals 95% during my tenue.
Education
No Degree - Communications
University of Michigan - Flint
Flint, MIHigh School Diploma -
Flint Central HS
Flint, MI06.1987
Skills
- Recruitment and Hiring
- Team Leadership
- Problem Anticipation and Resolution
- Administrative Management
- Focus and Follow-Through
- Records Organization and Management
- Policy Development and Enforcement
- Originality and Creativity
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Hamilton Valley Management
09.2016 - 12.2018
Company Owner
MG Sitescapes, LLC
09.2009 - Current
Executive Administrative Assistant
Kitson & Partners
07.2007 - 09.2009
Retail Sales Manager
Macy's/ Limited Corp.
06.1995 - 08.2005
No Degree - Communications
University of Michigan - Flint
High School Diploma -
Flint Central HS