Summary
Overview
Work History
Education
Skills
Languages
Timeline
Piano, Cello, Painting, Debating, Model United Nations, Aikido, Swimming, Writing film reviews,
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Alice Gruen

San Francisco,CA

Summary

Dynamic and adaptable professional with a proven track record in educational and customer service roles. Excelled at tutoring and babysitting by fostering educational growth and strong family rapport, demonstrating exceptional patience and communication skills. Trilingual with a knack for sales, consistently delivered results by enhancing customer satisfaction as a barista. Experienced with delivering top-tier service to high-profile clients, ensuring their needs are met with precision and care. Utilizes excellent communication and interpersonal skills to foster strong client relationships and maintain welcoming atmosphere. Track record of managing high-pressure situations with grace and efficiency.

Overview

2
2
years of professional experience

Work History

Vip Hostess

BroadwaySF (Orpheum, ATG Theatres)
09.2024 - Current
  • Optimized scheduling efficiency through meticulous organization of staff assignments throughout each shift or event duration.
  • Managed guest inquiries effectively by staying up-to-date on venue offerings, pricing options, and special promotions.
  • Streamlined venue operations by monitoring inventory levels and making timely restocking requests.
  • Enhanced guest experience by providing personalized attention and anticipating needs.

Babysitter

Svetlana Kokotova
05.2024 - 08.2024
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Barista

Nima Delveux
06.2023 - 09.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.

Tutor

Alice Gruen
09.2022 - 06.2023
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
  • Supported students with helpful study habits and exam strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Education

Associate of Applied Science - Clinical Psychology

City College of San Francisco
San Francisco, CA
06.2025

High School Diploma -

Moser Schuler Schweizer Gymnasium
Berlin, Germany
07.2023

Skills

  • Trilingual (English, German, Russian
  • Patience and Empathy
  • Salesmanship
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Artistic and musical talent
  • Following Directions
  • Flexible scheduling

Languages

English
Native or Bilingual
German
Native or Bilingual
Russian
Native or Bilingual

Timeline

Vip Hostess

BroadwaySF (Orpheum, ATG Theatres)
09.2024 - Current

Babysitter

Svetlana Kokotova
05.2024 - 08.2024

Barista

Nima Delveux
06.2023 - 09.2023

Tutor

Alice Gruen
09.2022 - 06.2023

Associate of Applied Science - Clinical Psychology

City College of San Francisco

High School Diploma -

Moser Schuler Schweizer Gymnasium

Piano, Cello, Painting, Debating, Model United Nations, Aikido, Swimming, Writing film reviews,

I see myself as a well-rounded individual with a deep appreciation for the diverse experiences life offers. My thirst for knowledge drives me to explore a wide range of interests, including the arts, where I enjoy playing both the piano and cello, engaging in theatre, painting, and film. I also find great value in activities that expand my understanding of the world, such as reading and debating. My involvement in Model United Nations conferences reflects my passion for dialogue and global perspectives.

In addition to these pursuits, I prioritize my well-being through practices like Aikido and swimming, which help me stay active and centered. This holistic approach extends into my professional life, where I strive to create a welcoming environment for customers. My goal is to ensure they feel comfortable and heard, drawing on my strong communication skills and ability to connect with people. I’m confident in my persuasive abilities and take pride in helping others while achieving both my personal goals and those of my employer with a driven, eclectic mindset. :)

Alice Gruen