Summary
Overview
Work History
Education
Skills
Timeline
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Alice Hentschel

Lyons,TX

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

3
3
years of professional experience

Work History

Title Processor

Reynolds And Reynolds
06.2022 - Current
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Received and processed paperwork for titles, new license plates, and renewals.
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.

Bus Monitor

Tomball Independent School District
08.2021 - 05.2022
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Secured special seats and restraint devices used by students.
  • Kept student personal and medical information in strictest confidence.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Assisted students with safe and orderly boarding and exiting of vehicle.
  • Kept close eye on passenger behavior and watched for injuries, illnesses and disputes.
  • Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.

Front Desk Receptionist

America's Best Value Inn Somerville
02.2021 - 07.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Voter Registrar

Galveston County Tax Office
08.2020 - 12.2020
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.

Education

High School Diploma -

Dripping Springs High School
Dripping Springs, TX
05.1987

Skills

  • Printers
  • Title Examination
  • Interoffice Correspondence
  • Office Supplies and Inventory
  • Electronic Filing System
  • Social Perceptiveness
  • Organizational Systems
  • Workflow Processes
  • Data Integrity
  • Guest Services
  • Administrative Duties
  • Supply Restocking
  • Till Counting
  • Greeting Visitors
  • Clerical Support

Timeline

Title Processor

Reynolds And Reynolds
06.2022 - Current

Bus Monitor

Tomball Independent School District
08.2021 - 05.2022

Front Desk Receptionist

America's Best Value Inn Somerville
02.2021 - 07.2021

Voter Registrar

Galveston County Tax Office
08.2020 - 12.2020

High School Diploma -

Dripping Springs High School

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Alice Hentschel